At a Glance
- Tasks: Support daily operations and lead a dynamic team in a busy entertainment venue.
- Company: Hoopla Kitchen & Bar, a vibrant family entertainment hub.
- Benefits: Competitive pay, fun work environment, and opportunities for growth.
- Other info: Flexible hours, including weekends and holidays, in a fast-paced setting.
- Why this job: Join a lively team and make every guest's experience unforgettable.
- Qualifications: Experience in hospitality or management with strong leadership skills.
The predicted salary is between 49500 - 60500 $ per year.
Join Hoopla as an Assistant Venue Manager, supporting daily operations and helping lead a team of 60+ staff in a busy family entertainment venue. Working closely with the Venue Manager, you'll keep shifts running smoothly, support staff across all departments and ensure every guest receives great service. You must be comfortable taking charge of the venue in the Venue Manager's absence.
Key responsibilities
- Support the Venue Manager with daily operations across reception, attractions, parties and food and beverage service
- Confidently lead shifts, delegate tasks and coordinate a large team during busy trade
- Assist with rostering, staffing levels and managing last-minute absences
- Help onboard, train and coach staff, reinforcing clear expectations
- Handle customer enquiries, feedback and complaints professionally
- Work closely with supervisors and the kitchen team to keep service running efficiently
- Maintain high standards of safety, cleanliness and venue presentation
- Oversee opening and closing procedures, cash handling and daily checks
- Identify operational issues and take action to resolve them
About you
- Previous experience as an Assistant Manager, Duty Manager or Supervisor in hospitality, entertainment, retail or a similarly busy environment
- Strong leadership skills and the confidence to help manage a team of 60+ staff
- The ability to take ownership of a shift and make sound decisions under pressure
- Excellent communication, organisation and problem-solving skills
- An approachable but firm leadership style, with the ability to motivate staff and maintain standards
- A hands-on attitude and willingness to assist wherever needed
- Availability to work weekends, evenings, public holidays and school holiday periods
About us
Hoopla combines family entertainment, dining, birthday parties and functions in one energetic venue.
Assistant Manager in Melbourne employer: Hoopla Kitchen & Bar Bayswater pty ltd
Hoopla Kitchen & Bar in Bayswater is an exceptional employer, offering a vibrant work culture that prioritises teamwork and personal growth. As a Venue Manager, you'll lead a passionate team dedicated to delivering outstanding guest experiences while benefiting from ongoing training and development opportunities. With a focus on financial success and operational excellence, this role provides a unique chance to thrive in a supportive environment that values your contributions.
Contact Details:
Hoopla Kitchen & Bar Bayswater pty ltd Recruitment Team
