Claims Consultant | Property and Strata | Melbourne CBD
About the Organisation
Our client is an established Insurance Brokerage and a member of the Steadfast Group. It runs its own in-house Claims Team that advocates for clients across a range of insurance classes, with a strong focus on Property and Residential Strata.
About the Role
We're recruiting a Claims Consultant to join the Claims Team. The role is based in Melbourne CBD, with 3 days in the office and 2 days working from home.
You’ll manage your own claims portfolio end to end. This is a brokerage claims role: you advocate for clients with insurers rather than holding settlement authority.
Responsibilities include:
- End-to-end management of a claims portfolio across a range of classes, with a focus on Property and Residential Strata
- Liaising with Brokers, repairers, assessors and Underwriters
- Advocating for clients to achieve the best possible claims outcome
- Building strong relationships with internal and external clients
About You
You’ll have at least 3 years' experience in insurance and/or claims. Property or Strata claims experience is highly regarded but not essential.
Ideally you’ll bring:
- Experience managing a claims portfolio from lodgement to settlement
- Clear written and verbal communication with Brokers, assessors and insurers
- Attention to detail in a busy team
- Full Australian work rights (essential)
Claims Examiners from Insurers, Loss Adjusters and TPAs will be considered, as well as brokerage claims staff.
What's on Offer
- $90k + super
- Hybrid: 3 days in the office, 2 days from home
- Structured training and a clear path for advancement
- An experienced Claims Team to support you
About Us
Insurance Broking is a core element of Hooker & Heijden's recruitment services. We have successfully fostered and maintained relationships with leading brokerages including Steadfast & Austbrokers Members and Global brokerages, allowing us to present a wide range of career and employment opportunities to Insurance Broking professionals.
Hooker & Heijden and our clients' interview process includes telephone, video and in-person interviews. Testing may also be part of the interview process.
Please note, as part of securing your new position it may be a requirement of employment that you undertake background checks including but not limited to police, bankruptcy, banned register and qualification checks.
#J-18808-Ljbffr
Claims Consultant employer: Hooker & Heijden
Join a well-established Sydney law firm that prioritises client service and technical expertise in personal injury law. With a supportive and collaborative work culture, you will have the opportunity to manage your own portfolio of CTP compensation claims while receiving direct mentorship from experienced practitioners. The firm offers a clear pathway for career progression, hybrid working arrangements, and ongoing professional development, making it an excellent employer for those looking to grow in their legal careers.
