Hooker and Heijden - Insurance and Underwriting Recruitment – Scoresby VIC
$85,000 - $85,000 a year
Full time
Hybrid
3d ago , from Hooker and Heijden - Insurance and Underwriting Recruitment
Claims Specialist | Motor | Melbourne's East | $85,000 + super
About the Organisation
Our client is an established Victorian insurance brokerage with a strong focus on client service and technical knowledge. Its in-house claims team of about 10 manages claims for the brokerage's clients.
About the Role
We're recruiting a Claims Specialist to manage a portfolio of motor claims.
This is a brokerage claims role, not an insurer claims role. There is no settlement authority. You advocate for the client with insurers to reach the right outcome.
Responsibilities include:
- Managing a portfolio of motor claims from lodgement to finalisation
- Advocating for clients with insurers, assessors and repairers
- Interpreting policy wordings and explaining claim decisions to clients
- Keeping clients and account managers informed at each stage
- Handling disputes and complaints, and escalating where needed
- Meeting the team's service standards and KPIs
About You
You'll have experience managing motor claims, from a brokerage, insurer, assessor or TPA. Candidates from an underwriting background will also be considered.
Ideally you'll bring:
- End to end motor claims experience
- Confidence interpreting policy wordings
- Clear written and verbal communication
- A car and driver's licence (the office is in a business park)
What's on Offer
- $85,000 + super
- Car parking provided
- Full time in the office during the 6 month probation, then 3 days in the office and 2 from home
- A claims team of about 10
Please note, as part of securing your new position it may be a requirement of employment that you undertake background checks including but not limited to police, bankruptcy, banned register and qualification checks.
Hooker & Heijden and our clients' interview process includes telephone, video and in-person interviews. Testing may also be part of the interview process.
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Claims Specialist - Motor in Melbourne employer: Hooker and Heijden - Insurance and Underwriting Recruitment
Join a well-established law firm in Liverpool or Caringbah, NSW, where you will enjoy a supportive and collegiate work culture that prioritises client-focused outcomes in family law. With a strong emphasis on professional growth, this role offers high autonomy in managing your caseload, alongside flexible working arrangements and an attractive remuneration package, making it an excellent choice for those seeking meaningful and rewarding employment.
Contact Details:
Hooker and Heijden - Insurance and Underwriting Recruitment Recruitment Team
