Hooker and Heijden - Insurance and Underwriting Recruitment - Scoresby VIC
Full time
Hybrid
3d ago , from Hooker and Heijden - Insurance and Underwriting Recruitment
Claims Specialist | Property or Motor | Melbourne's East | Salary DOE
About the Organisation
Our client is an established Victorian insurance brokerage with a strong focus on client service and technical knowledge. Its in-house claims team of about 10 manages claims for the brokerage's clients.
About the Role
We're recruiting a Claims Specialist to manage a portfolio of property or motor claims, depending on your background.
This is a brokerage claims role, not an insurer claims role. There is no settlement authority. You advocate for the client with insurers to reach the right outcome.
Responsibilities include:
- Managing a portfolio of claims from lodgement to finalisation
- Advocating for clients with insurers, assessors, builders and repairers
- Interpreting policy wordings and explaining claim decisions to clients
- Keeping clients and account managers informed at each stageHandling disputes and complaints, and escalating where needed
- Meeting the team's service standards and KPIs
About You
You’ll have property or motor claims experience, from a brokerage, insurer, assessor or TPA. Candidates from an underwriting background will also be considered.
Ideally you’ll bring:
- End to end claims experience in property or motor
- Confidence interpreting policy wordings
- Clear written and verbal communication
- A car and driver's licence (the office is in a business park)
What's on Offer
- Salary is dependent on experience
- Car parking provided
- Full time in the office during the 6 month probation, then 3 days in the office and 2 from home
- A claims team of about 10
About Us
Hooker & Heijden are specialists in the recruitment of Insurance Professionals. Our consultants offer career advice and advancement for Brokers, Underwriters, Claims Examiners, Risk Engineers and more. Our clients include Global & Australian/New Zealand Brokerages, Underwriting Agencies and Insurers.
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Claims Specialist in Melbourne employer: Hooker and Heijden - Insurance and Underwriting Recruitment
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Contact Details:
Hooker and Heijden - Insurance and Underwriting Recruitment Recruitment Team
