At a Glance
- Tasks: Lead customer success initiatives and drive sales growth for key accounts.
- Company: Join Honeywell, a global leader in innovation and technology.
- Benefits: Collaborative culture, continuous learning, and recognition for achievements.
- Other info: Diverse and inclusive workplace with opportunities for career growth.
- Why this job: Make a real impact while working with top minds in the industry.
- Qualifications: 5+ years in customer success and account management, strong leadership skills.
The predicted salary is between 90000 - 110000 $ per year.
Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.
As an Enterprise Customer Success Leader, you will be accountable for overseeing and managing key client accounts and driving sales growth. This role will focus on understanding customer needs and building a framework that allows Honeywell to help customers solve problems through the use of our technologies and build sales of our products and services. Working as One Honeywell Technologies, you will work with a cross-section of our business to deliver outcomes.
Key Responsibilities
- Support customer relationships to retain and grow recurring revenue
- Drive product adoption to accelerate time-to-value
- Own key account renewals
- Identify opportunities to upsell and expand existing contracts
- Collaborate with production and development teams to identify and implement enhancements based on customer feedback and business requirements
Key Experience & Capabilities
- Minimum 5 years’ experience working in Customer Success and Account management
- Experience in Solutions Sales (Software as a Service) SAAS
- At least 3-5 years of experience leading a small team and driving outcomes
- Experience in using various tools such as Salesforce (advantageous) and MS Suite
- Strong presentation skills including verbal and written communication to all levels including C-Suites
- Proactive and comfortable in customer-facing activities
- Great attention to detail and self-sufficient
- Analytical skills and ability to look at patterns and various data points to identify opportunities to upsell
- Experience in complex organisations
- Ability to travel when required
Enterprise Customer Success Leader in Adelaide employer: Honeywell International Inc.
At Honeywell, we pride ourselves on being an exceptional employer, offering a dynamic work culture in Thomastown, VIC that fosters innovation and collaboration. As a Quality Engineer, you'll not only enhance your career by tackling meaningful challenges but also benefit from continuous learning opportunities and a supportive environment that celebrates achievements. Join us to make a real impact while working alongside diverse leaders and thinkers dedicated to shaping the future.
Contact Details:
Honeywell International Inc. Recruitment Team
