At a Glance
- Tasks: Lead the Parts Department, drive sales, and ensure top-notch customer service.
- Company: Join a family-owned Australian business with a caring team culture.
- Benefits: Attractive salary, staff discounts, and ongoing career development opportunities.
- Other info: Diversity and inclusion valued; drug and alcohol testing required.
- Why this job: Make an impact in a rewarding role with growth potential in the automotive industry.
- Qualifications: 5+ years in parts experience, strong customer service skills, and management experience.
The predicted salary is between 62100 - 75900 $ per year.
The Parts Manager role is a permanent full-time position based in our Townsville Truck Centre branch.
What we can offer
- An attractive remuneration package and staff discounts
- Career opportunities through ongoing development opportunities, in-house and with Hino
- A rewarding and stable career with a family-owned Australian business
- A spot in a genuinely, caring team who build up one another for success
What we are looking for
- 5+ years Parts experience within the commercial truck industry (which will put you straight to the top of the list!)
- A strong understanding of, or a background in automotive.
- Excellent customer service and communication skills
- Minimum three-years management experience
- Certificate III in Automotive Sales (Desirable)
- Ability to quickly learn our in-house computer programs
- Working knowledge of the Microsoft Office suite of programs
- A preparedness to work outside of normal business hours if required
- Forklift licence is highly desirable
Responsibilities
Key responsibilities include, but are not limited to
- Support the Branch Manager in business planning, departmental goal setting, and achieving parts sales and profitability targets.
- Lead and manage the Parts Department, ensuring high levels of customer service, operational efficiency, and revenue growth.
- Recruit, induct, train, and manage Parts Department employees, including performance management and development.
- Set, communicate, and monitor departmental objectives and sales targets.
- Drive parts sales through proactive customer engagement, relationship management, and identification of sales opportunities.
- Manage customer consignment stock, inventory levels, stock accuracy, and regular stocktakes.
- Monitor freight costs, supplier performance, aged inventory, and warranty and return claims to maximise profitability.
- Source and negotiate with suppliers to secure competitive pricing and quality products.
- Resolve purchasing, invoicing, inventory, and customer service issues in a timely manner.
- Prepare and provide operational and performance reports to the Branch Manager.
- Promote best practices, standard processes, and continuous improvement initiatives across the Parts Department.
- Assist in monitoring debtor accounts and supporting the timely collection of outstanding payments.
- Ensure the Parts Department achieves all short and long-term operational and business objectives.
This is a unique opportunity for an experienced Parts Interpreter to join our team.
Honeycombes Sales and Service value diversity and inclusion. We encourage all suitable applicants to apply for our role.
Connect with us on social media or check us out at www. honeycombes. com. au
Please note, the successful candidate will be required to participate in drug and alcohol testing.
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Parts Manager employer: Honeycombes Sales & Service
Honeycombes Sales & Service is an exceptional employer, offering a rewarding and stable career within a supportive and caring team environment. With a focus on employee development and growth opportunities, we provide attractive remuneration packages, staff discounts, and the chance to lead a high-performance sales culture in the agricultural sector. Our commitment to diversity and inclusion ensures that every team member is valued and empowered to succeed.
Contact Details:
Honeycombes Sales & Service Recruitment Team