At a Glance
- Tasks: Interpret customer parts needs for agricultural machinery and provide top-notch service.
- Company: Join a family-owned Australian business with a caring team culture.
- Benefits: Attractive pay, staff discounts, wellbeing platform, and career development opportunities.
- Other info: Opportunity to become a certified John Deere Technician and work in a dynamic environment.
- Why this job: Make a real impact in agriculture while growing your skills and career.
- Qualifications: Experience in parts interpretation and strong customer service skills preferred.
The predicted salary is between 47250 - 57750 $ per year.
Parts Interpreter - Agricultural
The Parts Interpreter role is a permanent full-time position based in our Ingham branch.
What we can offer
- An attractive remuneration package and staff discounts
- Access to an employee wellbeing and benefits platform where you can enjoy many Pirkx!
- Career opportunities through ongoing development opportunities, in-house and with John Deere
- Opportunity to become a nationally recognised John Deere Certified Technician!
- A rewarding and stable career with a family-owned Australian business
- A spot in a genuinely, caring team who build up one another for success
What we are looking for
- Previous Parts experience within the Agricultural industry (which will put you straight to the top of the list!)
- An understanding of, or a background in Agriculture will be highly regarded
- Excellent customer service and communication skills
- Ability to quickly learn our in-house computer programs
- Working knowledge of the Microsoft Office suite of programs
- A preparedness to work outside of normal business hours if required
- Forklift licence is highly desirable
Responsibilities
As a Parts Interpreter, you will be responsible for interpreting customers’ parts requirements for agricultural machinery and equipment, at the counter, via email and over the phone.
You will enjoy providing a high level of customer service, and take pride in maintaining quick response times and supporting the continuous review of processes and systems to improve efficiency.
Key responsibilities include, but are not limited to
- Interpret and process customer parts requirements for agricultural machinery and equipment, leaving no stone unturned to deliver a result.
- Manage all aspects of parts sales, including sourcing, ordering, and invoicing.
- Maintain strong product knowledge and provide professional, timely customer service.
- Develop and sustain positive customer and freight provider relationships.
- Accurately record and follow up on customer enquiries and leads.
- Monitor stock levels, ensure cleanliness and saleable condition, and participate in stocktakes.
- Assist with freight administration and loading/unloading using a forklift.
- Track customer trends and communicate insights to the Parts Manager.
- Ensure compliance with company policies, health and safety standards, and workplace procedures.
- Support additional tasks and participate in training as reasonably requested.
We believe in making it easy for customers, so they can focus on what they do best.
This is a unique opportunity for an experienced Parts Interpreter to join our team.
Honeycombes Sales and Service value diversity and inclusion. We encourage all suitable applicants to apply for our role.
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Parts Interpreter in Ingham employer: Honeycombes Sales & Service
Honeycombes Sales & Service is an exceptional employer, offering a rewarding and stable career within a supportive and caring team environment. With a focus on employee development and growth opportunities, we provide attractive remuneration packages, staff discounts, and the chance to lead a high-performance sales culture in the agricultural sector. Our commitment to diversity and inclusion ensures that every team member is valued and empowered to succeed.
Contact Details:
Honeycombes Sales & Service Recruitment Team
