About Honey Birdette
Honey Birdette was created by women for women, to offer an experience unlike any other lingerie retailer. We are a luxury lifestyle brand offering high‐end lingerie and premium bedroom accessories. Bold, innovative and a little naughtier than you would expect, Honey Birdette has quickly become a talked‐about brand, inspiring curiosity and empowering women through their confidence.
The Role
As the Boutique Manager, you will empower, enchant and focus on storytelling while leading a team of employees towards achieving high commercial outcomes, guiding best practice customer service, and encouraging each team member's individual strengths. You will be an exceptional communicator, knowledgeable about all tips and techniques to build a confident, collaborative team and drive positive customer experiences for all shoppers.
Key Responsibilities
- Drive and achieve sales and KPI targets across the boutique.
- Increase customer engagement and satisfaction.
- Empower and encourage team needs, guiding their exploration positively.
- Lead, coach, and provide feedback to the team.
Your Sweet Spots (About You)
- At least 2 years' experience in retail or hospitality.
- Exceptional communication skills and a passion for delivering an electrifying customer experience.
- Self‐motivated and committed to the team's development.
- Lead with empathy, compassion and open‐mindedness.
- Highly driven about store success and the Honey B brand.
- Does not shy away from conflict, is resilient, and can manage expectations.
- Can advise and communicate with confidence.
Honey Benefits
- Generous retail incentive programmes, including product discounts and opportunities for overseas trips.
- A playful and empowering work environment.
- Global Australian organisation with locations in Australia, the UK and the USA.
- Career progression and ongoing training opportunities.
- Incentive initiatives that can lead to monetary rewards and international travel.
Honey Birdette is an equal‐opportunity employer. We value diversity and encourage applications from people of all shapes, sizes, ethnicities and orientations.
All applicants must be 18 years old. The role requires willingness to work shifts in a retail environment.
Boutique Manager | Broadway employer: Honey Birdette
Honey Birdette is an exceptional employer that champions a vibrant and empowering work culture, perfect for those looking to thrive in the luxury retail sector. With generous incentives, ongoing training opportunities, and a commitment to employee growth, our Boutique Manager role offers a unique chance to lead a passionate team while enjoying significant product discounts and the potential for exciting rewards. Join us in creating unforgettable experiences for our customers in a playful environment that celebrates diversity and self-love.
