Section 26 Register - Immigration Officer in Melbourne

Location: ACT; NSW; NT; QLD; SA; TAS; VIC; WA

Employment Type: Ongoing (Permanent), Full-time / Part-time

Classification: APS Level 3 - $70,477.00 and $79,403.00 plus 15.4% super (part time pro-rata)

Contact Officer: Immigration Workforce Coordination at immi.recruitment@homeaffairs.gov.au

Office Arrangements: Flexible; Hybrid - Flexible working arrangements can be negotiated in accordance with our Enterprise Agreement and the operational requirements of the role.

Applications close on 13/10/2027 at 11:59pm AEST (midnight) - Late applications will not be accepted.

About our opportunity: This register is open to ongoing APS3 Commonwealth employees who are eligible for permanent movement under section 26 of the Public Service Act 1999. Candidates who meet the requirements may be considered for permanent transfer opportunities into immigration roles as they arise.

About our team: Immigration Group is responsible for administering Australia's Permanent and Temporary Migration Programs, people smuggling policy and implementation, and the Refugee and Humanitarian Program and Settlement Programs. The Group delivers status resolution in detention and the community, and manages the Department's client facing services and information services. It also provides policy advice on national impacts of migration, citizenship, people mobility, and delivers citizenship, social cohesion and multicultural programs.

You must be an ongoing APS3 employee in the Australian Public Service who is not currently employed by the Department of Home Affairs to apply.

Our ideal candidate will be a team player who enjoys working in a dynamic and evolving environment. You must possess strong written and verbal communication skills and have the ability to work under pressure whilst remaining calm in stressful situations. You must be able to positively contribute to a team environment, displaying integrity and high ethical standards. You must possess good judgement and pay careful attention to detail in order to make lawful decisions confidently, while undertaking analysis and drawing accurate conclusions based on evidence. You must also work collaboratively with others in order to deliver efficient and accurate workplace outcomes. You must be competent with Microsoft Office Suite and have the ability to quickly learn departmental IT systems, legislation and policy.

Duties and responsibilities: APS 3 Immigration Officers support the delivery of Australia's migration, humanitarian, compliance and citizenship programs by applying legislation, policy, procedures and operational frameworks to straightforward matters. Working under general supervision and direction, Officers gather and assess information, undertake research, support case and program activities, and contribute to the delivery of lawful, accurate and timely outcomes.

• Apply legislation, policy, procedures and operational frameworks to support immigration, citizenship, compliance and program outcomes.
• Gather, review and assess information from a range of sources to support decisions, recommendations, advice and operational activities.
• Manage and progress allocated cases, applications, enquiries, correspondence, records or program activities in accordance with established procedures.
• Conduct research and information gathering activities to support service delivery, case progression and program outcomes.
• Exercise judgement to resolve routine matters and identify issues requiring escalation or referral.
• Prepare accurate correspondence, records, reports, case notes, briefs and other written materials.
• Engage professionally with clients and stakeholders to obtain, verify, communicate and respond to information.
• Maintain accurate records and data in accordance with legislative, policy and recordkeeping requirements.
• Coordinate and support operational, administrative or program activities.
• Contribute to reporting, quality assurance, governance and continuous improvement activities that support service delivery and operational effectiveness.
• Work collaboratively with colleagues and stakeholders to support team objectives, service delivery and organisational priorities.

Additional information: You must already be an APS3 in the Australian Public Service employed in an ongoing role not currently working with Home Affairs, to apply for this position. Section 26 transfers facilitate mobility across the APS, promoting diversity of thinking and capability development. Depending on operational requirements, opportunities may be offered on a full-time or part-time basis. You can withdraw your application from the register at any time.

Please note: There is no guarantee that an offer of employment will be made whilst your application remains on the register. You will only be contacted regarding your application if a vacancy arises that matches your skills and experience.

Diversity and inclusion: The Department is committed to workforce diversity and applicants who are Aboriginal and/or Torres Strait Islander, come from a diverse cultural or linguistic background or have a disability are encouraged to apply. RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job.

Technical assistance: For technical enquiries please call or email for assistance: Phone: 1300 793 883 (within Australia) or +61 2 6196 0444 (outside of Australia). Please include any applicable screen captures, a response will be provided during business hours.

Notes: The Department of Home Affairs offers an attractive remuneration package, including salary, superannuation benefits and flexible working conditions appropriate to the level of the position. The Australian Public Service (APS) Employee Value Proposition (EVP) highlights the top reasons our employees enjoy working in the APS. The Department may provide relocation assistance to eligible APS employees required to relocate. The level of assistance will vary depending on the reason for relocating and your personal circumstances. For further information please enquire with the contact officer listed in the advertisement.

The Department of Home Affairs acknowledges the Traditional Custodians of Country throughout Australia and their continuing connection to land, sea and community. We pay our respects to all Aboriginal and Torres Strait Islander peoples, their cultures and to their elders past, present and emerging.