Holstep Health is seeking a Senior Registration Officer to support the Carer Gateway Intake and Registration function in Victoria. You will lead Carer Response Officers, coordinate rosters, manage escalations and ensure timely responses to carers while delivering high-quality service.
You will also contribute to policy development, provide coaching, and participate in after-hours coverage to maintain service continuity for carers and their families.
Senior Registration Lead - Carer Gateway (Flexible Work) employer: Holstep Health
As an Intake and Assessment Worker at our Preston location, you will join a supportive and dynamic team dedicated to enhancing the lives of carers through meaningful assessments and tailored care plans. We pride ourselves on fostering a collaborative work culture that values employee growth, offering hybrid working arrangements and competitive remuneration, including shift allowances. With a commitment to professional development and a focus on holistic support, we provide an excellent environment for those looking to make a real difference in the community.