Duty Manager β€” Guest Experience Lead in Melbourne

Duty Manager β€” Guest Experience Lead in Melbourne

Melbourne Full-Time 49500 - 60500 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead a team to enhance guest experiences and manage daily hotel operations.
  • Company: Join Holiday Inn Express, a top hotel brand in Melbourne's vibrant cultural district.
  • Benefits: Full-time role with competitive pay and opportunities for career advancement.
  • Other info: Flexible hours with the chance to support multiple properties.
  • Why this job: Be part of a global brand and make a real difference in guest satisfaction.
  • Qualifications: Experience in hospitality management and strong leadership skills.

The predicted salary is between 49500 - 60500 $ per year.

Holiday Inn Express Melbourne Southbank, a premier hotel in Melbourne's cultural district, is seeking a Full Time Duty Manager.

You will drive guest service quality, manage daily operations, and ensure safety and brand standards across a 7-day, 24-hour roster.

Flexibility to support other properties within the area is expected.

Join a well-established global brand and lead a team to deliver outstanding experiences for guests while upholding local regulations and procedures.

Duty Manager β€” Guest Experience Lead in Melbourne employer: Holiday Inn Express

Sage Hotel Ringwood is an exceptional employer that prioritises a positive work culture and employee development. With a commitment to providing outstanding guest experiences, staff enjoy significant benefits such as job security, accrued leave, and industry-leading training. Located conveniently atop Eastland in Ringwood, employees have access to modern amenities and a supportive team environment that fosters growth and collaboration.

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Contact Details:

Holiday Inn Express Recruitment Team

We think you need these skills to ace Duty Manager β€” Guest Experience Lead in Melbourne

Communication Skills
Attention to Detail
Problem-Solving Skills
Adaptability
Leadership Skills
Time Management
Customer Service Skills