At a Glance
- Tasks: Oversee hotel operations and deliver top-notch guest service.
- Company: Join the vibrant team at Hobart City Hotel.
- Benefits: Enjoy competitive pay and employee discounts.
- Other info: Part-time role with opportunities for growth in hospitality.
- Why this job: Make a difference in guest experiences and enhance hotel quality.
- Qualifications: Strong customer service skills and management experience.
The predicted salary is between 38.5 - 41.3 $ per hour.
We are seeking a Hotel Manager to join our team at Hobart City Hotel. The Hotel Manager will be responsible for overseeing hotel operations and ensuring the property is professionally managed, well presented and maintained to a high standard. The role involves providing a high level of personalised guest service, managing reservations and guest communications, coordinating check-in and check-out procedures, overseeing housekeeping and property presentation, managing supplies and operational requirements, and coordinating maintenance when required. The successful candidate will also be responsible for responding to guest concerns and service issues, supporting the smooth operation of the property, and identifying opportunities to improve guest satisfaction and overall service quality.
Key Responsibilities
- Welcome guests and deliver high-quality, personalised customer service.
- Manage reservations, guest enquiries and professional communications.
- Coordinate efficient check-in and check-out procedures.
- Supervise housekeeping activities and ensure rooms are presented to a high standard.
- Maintain consistent service, cleanliness and presentation standards throughout the property.
- Manage the ordering and availability of daily consumables, supplies and operational stock.
- Coordinate routine maintenance, repairs and external contractors as required.
- Respond promptly and professionally to guest concerns, requests and service issues.
- Identify and implement opportunities to improve guest satisfaction and overall service quality.
Pay: $38.50 – $41.30 per hour
Benefits: Employee discount
Work Location: In person
Hotel Manager in Hobart employer: Hobart city hotel
Hobart city hotel offers a dynamic work environment where employees can engage in delivering high-quality, personalised customer service. The company values professional development and provides opportunities for staff to enhance their skills in hotel management and guest relations. With a focus on maintaining high standards of property presentation and guest satisfaction, it fosters a culture of teamwork and support.
