At a Glance
- Tasks: Provide hands-on servicing, repairs, and diagnostics for heavy machinery.
- Company: Join a leading provider in the construction and earthmoving industries.
- Benefits: Valuable experience, supportive team, and opportunities for growth.
- Other info: Inclusive workplace welcoming diverse backgrounds and abilities.
- Why this job: Make a real impact by solving customer issues and maintaining machine uptime.
- Qualifications: Diesel/Heavy Earthmoving trade certificate and strong communication skills.
The predicted salary is between 56700 - 69300 $ per year.
HOBAN Recruitment is currently seeking an experienced Workshop Technician to join our client's After Sales team. Our client is a leading heavy machinery and equipment provider, delivering sales, after-sales service, repairs and technical support across the construction and earthmoving industries. This is an excellent opportunity for a qualified Diesel/Heavy Earthmoving Technician looking for a hands-on role involving servicing, repairs, diagnostics and customer support.
As a Workshop Technician, you will be responsible for providing timely solutions to customer issues involving machines in the workshop, with occasional field work as required. Location: Newcastle NSW. You will play an important role in maintaining customer satisfaction, supporting machine uptime and providing quality repair and diagnostic services.
Key Responsibilities
- Provide servicing and repair capabilities within the workshop
- Diagnose customer issues and provide technical assistance where required
- Complete accurate reports on workshop work carried out
- Provide photos and documentation to meet warranty requirements
- Maintain positive customer relationships
- Support field service staff when required
- Liaise with the person responsible for tasking and prioritising work
- Maintain a clean, professional and serviceable workshop
- Maintain a professional standard of presentation
- Be aware of utilisation and charge rates for expense recovery
About You
- A Diesel / Heavy Earthmoving trade certificate
- At least 4 years' post-trade experience
- An understanding of electric-over-hydraulic systems
- Excellent communication and customer service skills
- Basic computer skills, including Word, Excel and Outlook
- Strong time management and organisational skills
- A Medium Rigid or Heavy Rigid licence is desirable
This is a great opportunity to join an established team where your technical expertise will be valued, and you will have the opportunity to work across workshop repairs, diagnostics, customer service and field support.
At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people. We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator.
Workshop Technician in Newcastle employer: Hoban
HOBAN is an exceptional employer, offering a supportive and collaborative work environment that values diversity and inclusion. As a Trainer in Port Melbourne, you'll have the opportunity to engage with a variety of participants while delivering meaningful training programs that have a statewide impact. With a focus on employee growth and development, HOBAN provides a unique chance to contribute to high-profile public sector projects until December 2026, all while enjoying the flexibility of predominantly virtual delivery.
