Senior Customer Success Manager, Marketing Cloud & AI in Sydney

Senior Customer Success Manager, Marketing Cloud & AI in Sydney

Sydney Full-Time 49500 - 60500 $ / year (est.) On-site
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At a Glance

  • Tasks: Drive strategic outcomes and improve customer adoption of Salesforce Marketing Cloud & AI.
  • Company: Salesforce, a leader in cloud-based solutions with a focus on customer success.
  • Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
  • Other info: Join a dynamic team dedicated to driving high-impact results for top-tier clients.
  • Why this job: Make a real impact by partnering with leaders to maximise value from innovative tech.
  • Qualifications: Experience in customer success management and strong leadership skills.

The predicted salary is between 49500 - 60500 $ per year.

Salesforce seeks a seasoned Customer Success Manager, Senior Manager (Marketing Cloud) to drive strategic outcomes for Signature customers. You will partner with IT and business leaders to align goals, improve adoption, and maximize value from Salesforce investments.

In this role, you will lead cross-functional efforts across multiple products, orchestrate resources, and design governance models ensuring high-impact, ROI-focused outcomes while mentoring team members and guiding enterprise.

Senior Customer Success Manager, Marketing Cloud & AI in Sydney employer: HLB International

HLB Mann Judd is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation across its Australasian network. With over 50 years of experience and recognition as a top accounting firm, employees benefit from strategic leadership opportunities, professional development programs, and a commitment to employee engagement and retention. This part-time Director of People & Culture role not only allows for flexible working arrangements but also provides the chance to influence meaningful change in a supportive environment dedicated to helping both clients and staff succeed.

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Contact Details:

HLB International Recruitment Team

We think you need these skills to ace Senior Customer Success Manager, Marketing Cloud & AI in Sydney

Customer Success Management
Strategic Planning
Stakeholder Engagement
Cross-Functional Leadership
Resource Orchestration
Governance Model Design
ROI Analysis