At a Glance
- Tasks: Coordinate scheduling and administration for our Field Service Technicians while keeping customers informed.
- Company: Join Hitachi Global Air Power Australia, a leader in air power solutions.
- Benefits: Enjoy a supportive team environment with opportunities for growth and development.
- Other info: Fast-paced role in a dynamic team with a focus on customer service.
- Why this job: Be the vital link that ensures smooth operations and customer satisfaction.
- Qualifications: Experience with CRM systems and MS Outlook/Excel is a plus.
The predicted salary is between 49500 - 60500 $ per year.
Hitachi Global Air Power Australia in Mackay is seeking a customer service professional to coordinate administration and scheduling for our Field Service Technicians.
You will keep customers informed and help ensure jobs run smoothly in a busy team environment.
You will manage work orders in our CRM, liaise with parts and travel times across Mackay, prepare quotations, and assist with contractor management forms.
Experience in SAP or CRM systems and MS Outlook/Excel is beneficial.
Customer Service Scheduler – Field Tech Support (Mackay) employer: Hitachi
Hitachi Rail is an exceptional employer located in Brisbane, offering a dynamic work environment that fosters innovation and collaboration. With a strong commitment to employee growth, we provide ongoing professional development opportunities, competitive benefits, and a culture that values diversity and inclusion. Join us to be part of a passionate team dedicated to cutting-edge technology in the rail industry, while enjoying a supportive workplace that prioritises your well-being and career advancement.
