At a Glance
- Tasks: Coordinate scheduling for field technicians and manage customer queries.
- Company: Join Hitachi Global Air Power, a leader in air power solutions.
- Benefits: Flexible work arrangements and a supportive team environment.
- Other info: Structured schedule with opportunities for career advancement.
- Why this job: Be the vital link between customers and technicians, making a real difference.
- Qualifications: 5+ years in phone-based customer service and experience with SAP or CRM tools.
The predicted salary is between 50715 - 61985 $ per year.
Hitachi Global Air Power Australia Pty seeks a customer service administrator to coordinate scheduling for field technicians in Mackay.
You will handle customer queries, prepare contractor forms, and manage site access and inductions, while keeping customers updated on progress.
The role requires 5+ years in phone-based CS, experience with SAP or CRM tools, and proficiency in MS Outlook and Excel.
The team operates a structured schedule, with opportunities for flexible work arrangements after
Field Service Scheduler & Customer Support in Mackay employer: Hitachi Global Air Power Australia Pty
As a part of the Hitachi Group, we pride ourselves on fostering a collaborative and supportive work environment in Mackay, where our team is passionate about delivering exceptional customer service. With a strong emphasis on safety and employee well-being, we offer competitive remuneration, career development opportunities, and the potential for flexible working arrangements after probation. Join us to be part of a cohesive team that values your contributions and encourages personal growth while enjoying a vibrant workplace culture.
Contact Details:
Hitachi Global Air Power Australia Pty Recruitment Team
