Bilingual Parts & Service Coordinator (English/Mandarin) in Melbourne

Bilingual Parts & Service Coordinator (English/Mandarin) in Melbourne

Melbourne Full-Time On-site
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At a Glance

  • Tasks: Manage spare parts requests and liaise with service agents to ensure smooth operations.
  • Company: Join Hisense Australia, a leading brand in home appliances.
  • Benefits: Full-time casual role with competitive pay and flexible hours.
  • Other info: Opportunity to work in a fast-paced environment with growth potential.
  • Why this job: Be part of a dynamic team and enhance your customer service skills.
  • Qualifications: 6 months experience in customer service and strong communication skills required.

Hisense Australia Pty Ltd is seeking a Customer Service & Parts Coordinator (Full-time Casual) to manage spare parts requests and related issues. You will liaise with Service Agents, maintain CRM records, and ensure parts are dispatched efficiently via SAP, while keeping customers informed throughout the process.

Ideal candidates have at least 6 months in customer service or spare parts, with a basic understanding of parts or appliance components and strong written and verbal communication.

Bilingual Parts & Service Coordinator (English/Mandarin) in Melbourne employer: Hisense

At Hisense Australia Pty Ltd, we pride ourselves on being a leading employer in the Consumer Electronics and Home Appliance industry, fostering a dynamic work culture that values innovation and collaboration. As a National Product Trainer, you will benefit from extensive professional development opportunities, a supportive team environment, and the chance to make a significant impact on our brand's success across Australia. Our commitment to employee growth, coupled with the excitement of working with cutting-edge technology, makes Hisense an exceptional place to advance your career.

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Contact Details:

Hisense Recruitment Team

We think you need these skills to ace Bilingual Parts & Service Coordinator (English/Mandarin) in Melbourne

Customer Service
Parts Coordination
CRM Management
SAP
Communication Skills
Problem-Solving Skills
Attention to Detail