Support Team Lead in Melbourne

We're Hireup, delivering disability and aged care support as it should be. Our story started with a family and their challenge to find disability support that worked for them. They needed more and knew that people with disabilities could have more independence, choice, and control in their lives. The Hireup purpose was born, and now we strive to enable the pursuit of a good life for everyone.

What are we looking for? We're looking for an enthusiastic and reliable Support Team Lead in Wyndham Vale, VIC, to join our mission of setting a new standard for support. Hireup is passionate about making a difference in the lives of people with disabilities and older Australians and is committed to high standards of quality.

Are you an empathetic, experienced, and patient support worker living near Wyndham Vale, VIC, and have a passion for supporting individuals living with disabilities? Are you passionate about providing person-centred care, being pro-active & enjoy working as part of a team? If you're ready to make a positive impact by supporting a client, then this opportunity is calling your name!

Seeking a positive and experienced Support Team Lead with experience as a Disability Support Worker and a willingness to commit to 10 hours of permanent work per week.

Your Key Responsibilities:

• Provide face-to-face support work focused on supporting the client with intellectual disability, understanding of ASD/ADHD & ODD (particularly around oppositional defiance disorder) & de-escalation.
• Handle rostering, recruiting, and training staff.
• Attend meetings with the client, family members, and the Hireup manager.
• Perform any admin duties relating to the clients' support.

Experience required:

• Disability Sector knowledge – experience working with clients with intellectual disabilities and understanding of ASD/ADHD & ODD.
• Recruitment, management, leadership experience, budgeting & liaising with stakeholders.
• Community access/transport support.
• Supporting the client with emotional regulation strategies.
• Comfortable establishing expectations, problem solving, and aiding in conflict management & anxiety.
• Must have some experience leading a team.

Current Shift Availability:

• Must be able to commit to one ongoing face-to-face shift each week, either on Tuesdays, Wednesdays, Thursdays or Fridays.
• Possibility to be flexible and take on extra hours as a support worker if required.

Mandatory Requirements:

• NDIS Worker Screening Check.
• NDIS Worker Orientation Module.
• Full First Aid.
• Right to work within Australia.
• Working with Children Check.
• Nationally Coordinated Criminal History Check.
• Reliable car and a full Australian Driver's License.

Why should you join?

• You'll have the opportunity to join Hireup in a permanent role and further your experience and career goals.
• You will get pro-rated annual salary with sick leave, holiday pay, and good life days.
• The security and support of an employer, with tax, super, and insurance all taken care of by us.
• Flexibility to work some shifts from home.
• Access to training opportunities through our online training library, Hireup Academy.
• 24/7 Incident response team.

Join us in delivering disability support as it should be. Current Hireup Support Workers can earn referral rewards. People with lived experience of disability are strongly encouraged to apply. If there are reasonable adjustments we can make to a recruitment process, role, or your work environment to help you shine, or you have a preferred method of contact, let us know via email.