Hire with Reef in Sydney, NSW invites applications for a Call Centre Manager role. You will lead customer care operations and end-to-end insurance claims handling within an automotive-focused environment, ensuring speed, accuracy, and high service quality.
The role requires 3β6+ years in call centre operations with supervisory experience, plus strong knowledge of insurance claims processes, CRM tools, and cross-functional coordination. CST hours are 9 AMβ5 PM, with a hands-on leadership approach.