At a Glance
- Tasks: Inspect and report on property damages, ensuring fair settlements for clients.
- Company: Join an innovative Australian insurance company with a focus on customer care.
- Benefits: Competitive salary, vehicle, extra leave days, and professional development opportunities.
- Other info: Enjoy vibrant social activities and a supportive work environment.
- Why this job: Make a real difference in people's lives while enjoying a balanced work-life.
- Qualifications: Building trades experience and strong communication skills preferred.
The predicted salary is between 49500 - 60500 $ per year.
We are pleased to partner with our Australian owned Client who provides smarter products and solutions to safeguard their customers in their time of need. Their range of general insurance products protect customers at home, on the road and on holiday with home, contents, motor vehicle, motorcycle, pet and travel insurance products, as well as roadside assistance.
As an employer of choice, they are offering a competitive salary, a fully maintained motor vehicle, targeted training and professional development, together with career progression opportunities. Their employee benefits are second to none. There is also true work life balance.
About The Role
- Attend, inspect and report on damages to domestic buildings of insured properties.
- Ascertain the best report method and recommend a scope of works for home claims authorisation.
- Work closely with a panel of builders ensuring they perform repairs to customers' homes to a high standard, in a timely fashion and for a fair and responsible price.
- Evaluate property damages, assess claims and ensure accurate and fair settlements for policy holders.
- Attend clients' properties and accurately report on building damage to domestic insured properties.
- Provide accurate scope of works for rectification works to be carried out on insurable events.
- Submit reports, review SOWs and documentation in a timely manner (as per set SLAs).
- Determine and advise on the overall best method of repair of the building.
- Liaise with builders and external contractors.
- Project coordination and management on complex/large loss claims.
- Conduct virtual/desktop assessments and triage.
About You
- Qualified building trades people required.
- Experience in managing quality insurance building work and enhancing customer satisfaction.
- Background in producing accurate scope of works.
- Exceptional time management and organisational skills.
- Reputable communication skills and conflict resolution handling.
- Experience in managing, coaching and appraising builders.
- Proven experience in building effective business relationships with builders.
- Insurance experience preferred, but not essential.
So, what's in it for you?
- Fantastic salary package + vehicle, mobile phone + uniform.
- Comprehensive training, ongoing support, and professional development.
- To work for an innovative and dynamic company.
- Strong investment in our Assessors with continuous learning of the ever changing repair industry and methods of repair.
Client Perks
- Extra leave: Enjoy additional leave days on us! You'll receive a paid 'ME' day and one paid volunteer leave day annually. Team members can also purchase up to two additional weeks of leave per year.
- Paid parental leave: We support our new parents with paid parental leave and other benefits.
- Workplace giving: If you're passionate about a cause, then we are too – we offer workplace giving and we'll dollar match your donations to registered charities.
- Development opportunities: We're championing your development with internal programs and access to a wide range of online courses.
- Employee discounts: You'll receive discounts on insurance products.
- Reward and recognition: We reward high performance with employee recognition, reward and incentive schemes.
- Employee Assistance Program: We care about our people and offer an Employee Assistance Program (EAP) which provides professional counselling for employees and their immediate families.
- Genuine Work/Life balance: We understand the importance of providing our Assessors flexible working arrangements. An autonomous role where you can enjoy a genuine work/life balance.
- Get social: Join our vibrant social and community activities including annual celebrations, family fun days and regular events across each of our sites.
On Road Home Assessor | Gold Coast employer: Hinchen Recruitment Group
Join a purpose-driven national organisation in Brisbane as a Business Development Manager, where you will thrive in a collaborative environment that prioritises relationship-building over traditional sales tactics. With strong internal support and a focus on employee growth, this role offers a unique opportunity to engage with business owners and senior decision-makers, contributing to meaningful commercial conversations while enjoying a hybrid work model. The company values its people and fosters a culture of trust, making it an excellent employer for those seeking a rewarding career path.
