Hilton Melbourne Little Queen Street is seeking a warm Guest Service Agent to join our Front Office team in the heart of the CBD. You will welcome guests, assist with check-in and check-out, handle inquiries and requests with professionalism, and help create memorable stays.
You will maintain knowledge of our services, promotions and events, collaborate with colleagues, and look for opportunities to maximise guest satisfaction and revenue through up-selling and thoughtful service.
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Guest Service Agent — Elevate Guest Experience & Upsell in Melbourne employer: Hilton Hotels
Hilton Melbourne Little Queen Street is an exceptional employer that prioritises the wellbeing and growth of its team members. With a vibrant workplace culture, extensive development opportunities through renowned providers like Harvard University and LinkedIn Learning, and generous benefits including worldwide travel discounts and employee recognition programs, Hilton fosters an environment where you can thrive both personally and professionally. Join us in the heart of the CBD and be part of a team that is dedicated to creating memorable guest experiences while enjoying a supportive and rewarding work atmosphere.
