Hilton Melbourne Little Queen Street is seeking a Front Office Leader to mentor and coach the Front Office Agents, managing shifts and ensuring smooth check-in/check-out with exceptional guest service. You will report to the Front Office Manager and work in a fast-paced, rotating shift environment.
Responsibilities include daily Front Office operations support, brand- standard adherence, guest issue resolution, and assisting with reservations quality checks, inventory and upselling opportunities.
Guest Relations Lead - Elevate Service and Team Growth in Melbourne employer: Hilton Hotels & Resorts
Hilton Melbourne Little Queen Street is an exceptional employer that blends old-world charm with modern luxuries, offering a vibrant work culture in the heart of the CBD. As a Night Manager, you'll lead a dedicated team while enjoying benefits like worldwide travel discounts, access to top-tier development programs, and a strong focus on employee wellbeing. With opportunities for personal growth and community engagement, Hilton is committed to creating a rewarding and meaningful workplace for all its staff.
