Product Manager - Services at Hilti Australia
Lead product & services strategy powering global construction excellence
What You'll Do
- Prepare and coordinate effective training, coaching and steering initiatives to successfully embed new services and solutions to the portfolio.
- Create localized marketing materials (internal / external).
- Clear effective and timely communication to sales team on solution and services topics.
- Provide support to the sales force on escalations related to services, software and solutions and take a leading role in resolving them.
- Work with Services Operations Team to ensure seamless customer experience during acquisition and care phases.
- Work with AMS team to ensure consistency and alignment of services strategy.
- Monthly reporting of solution and services results to key stakeholders in the MO and region.
What You'll Bring
- Masters Degree.
- Direct sales competence & experience with strong results track record.
- Proven success conducting consultative selling approach.
- Expertise in fleet management and asset management software within the construction industry.
- Sales management experience desirable.
- Demonstrated consultative, influencing and negotiation skills.
- Efficient with Microsoft programs, SFDC, SAP, Excel, Thinkcell.
- Able to manage operational and strategic aspects concurrently.
What's In It for You
- A competitive salary base and bonus.
- An extra week of leave (i.e. 5 weeks leave).
- Leave loading of 17.5% (i.e. you are paid and additional 17.5% of your salary for the days you take annual leave).
- Two paid days per year to give back to your community & volunteer.
- Access to Converge EAP – with you & your family members entitled to 6 free sessions per year (in the areas of lifestyle, legal, money & nutrition).
- A diverse and inclusive culture – with over 39 different nationalities at Hilti Australia.
- Opportunities to move around the business – to work abroad, experience different job functions and tackle different markets.
Why Hilti
Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we're driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you'll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you'll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.
Commitment to Inclusion
At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.
Product Manager - Services employer: Hilti Australia
Hilti Australia is an exceptional employer that values innovation and teamwork, providing a dynamic work environment where Field Support Engineers can thrive. With a strong focus on employee development, you will have access to ongoing training and growth opportunities, all while enjoying a supportive culture that prioritises collaboration and customer satisfaction. Located in a vibrant area, Hilti offers unique advantages such as flexible working arrangements and a commitment to work-life balance, making it an ideal place for those seeking meaningful and rewarding employment.
