Our business
Hills Allergy and Specialists Clinic is a private medical practice located in Bella Vista, NSW. We aim to provide a high-quality healthcare through exceptional service to our patients (babies, children and adults).
Our Clinic is seeking an experienced and enthusiastic Medical Receptionist to join the reception/administration team.
Job description
We are looking to hire a dedicated, highly motivated, and empathetic medical receptionist with excellent organisational, administrative, and interpersonal skills with previous experience supporting a reception desk in a medical practice, who is looking for a long-term career opportunity.
Candidates must have a minimum of 1 year of medical reception experience.
Australian work rights are required for this position.
You will bring positive attitude and an enthusiastic nature along with a caring persona thereby maintaining a happy, calm, welcoming and caring environment for all patients and staff of the practice.
You are expected to work independently as well as a part of a team, displaying a high level of professionalism.
Our clinic is open Monday to Friday only.
Your duties will include:
- Deliver a high level of customer service to the patients and visitors and always communicate professionally.
- Communicate with patients and their families in a compassionate manner.
- Scheduling and managing appointments using GENTU medical practice software.
- Using the medical software to maintain up-to-date patient records, communication, and accounts (daily billing, Medicare rebate claiming, ordering, receipting, data entry, scanning and filing, photocopying, faxing, mailing/emailing, creating reports etc.)
- Administrative support to doctors and other health professionals.
- Liaising with other medical practices and related health services.
- Display a proactive attitude while focussing on the care of the patients and support to the medical staff.
- Ensuring the privacy and confidentiality of the medical records as well as the financial information.
- Following the company's policies and procedures at all times.
- Liaising with the Practice Manager regarding any matters related to the practice.
- Contributing equitably to maintain a clean and tidy practice at all times.
. Other duties as per the clinic needs.
Requirements
- Previous medical reception experience.
- Working With Children Check (WWCC).
- Fully vaccinated (minimum 3 doses) for COVID.
- Excellent English written and verbal skills & exceptional phone manner.
- Friendly and pleasant manner with excellent communication and interpersonal skills.
- Strong organisation and time management skills.
- Ability to multitask by prioritising jobs.
- General IT skills and proficient with MS Office.
- Computer competency (MAC advantageous) and previous experience using a medical practice software (GENTU advantageous).
- Good knowledge of MBS, DVA and health fund patient billing.
- Experience with medical practice software systems is required.
This position requires an immediate start.
If you have any questions, call our Practice Manager Harpreet Jagal on 02 •••• •450.
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Contact Details:
Hills Allergy & Specialists Clinic Recruitment Team
