Resident Engineer in Melbourne

This role has been designed as ‘Onsite’ with an expectation that you will primarily work from an HPE partner/customer office.

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you.

The job family spans across multiple engineering disciplines. Work consists of designing, developing, analyzing, troubleshooting and debugging systems, software and solutions for research and/or research development of product, services, and solutions for HPE’s portfolio. Responsible for creating and communicating technical strategy within the organization and/or across the function.

Contributions include applying developed subject matter expertise to solve common and sometimes complex technical problems and recommending alternatives where necessary. Might act as project lead and provide assistance to lower level professionals. Exercises independent judgment and consults with others to determine best method for accomplishing work and achieving objectives.

Responsibilities

• Provide best practice advice from your network experiences, design development, contribute to high level and low level network documentation, test plans and functionality guides for new networks.
• Deliver technical knowledge transfers about Juniper equipment, configuration, new products, design guidelines, etc.
• Provide proactive activity assistance and change recommendations for HPE Juniper equipment.
• Participate in testing and validation workshops, detailing methods and procedures for executing changes to the Customer’s existing network design and technical requirements, assessing pros and cons of ideas.
• Carry out lab testing of new features and functionality or test corrective fixes required in the Customer environment; build automated topologies; develop and review implementation plans and verify they are operating accurately in the live network.
• Understand the organisational structure of the working environment and become familiar with the Customers network implementation, architectural principals, and Support processes and procedures.
• Assist the Customer to evolve Network Operating and Equipment Operating Procedures.
• Deliver weekly reports on progress updates to projects, issues or problems.
• Contribute to quarterly technical reviews and advice on HPE equipment operation.

Education and Experience Required

• Bachelor's or Master's degree in Mechanical, Electrical, or other Engineering, Computer Science, or equivalent.
• Typically 4-6 years experience.

Knowledge and Skills

• Experience in providing implementation and technical support in large organisations which have many networking products from multiple vendors.
• Detailed technical experience in the testing, installation and operation of wired and wireless networks and security products. This expertise includes hands‑on operation of management tools and network analyzers.
• Strong interpersonal skills, working with different departments within HPE and with the Customer in a responsible and professional fashion.
• Strong stakeholder management and communications skills to manage daily face‑to‑face communications with multiple levels of customer management and different business units.
• Proven ability to manage multiple tasks and work efficiently.
• Highly desirable to hold current network certifications – JNCIS-MISTAI; JNCIP-SP; CCNP, CCIE a strong plus.

Preferred Qualifications and Requirements

• Preferred to be located in Melbourne and hold a valid work visa or citizenship.
• Available to work onsite at customer and/or HPE premise 3-4 days weekly.

Accessibility

HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities.

What We Can Offer You

• Health & Wellbeing: We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
• Personal & Professional Development: We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
• Unconditional Inclusion: We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.