At a Glance
- Tasks: Provide exceptional customer service and sales support to enhance the Hertz experience.
- Company: Join Hertz, a global leader in car rentals with a strong team culture.
- Benefits: Enjoy competitive pay, employee perks, and opportunities for career growth.
- Other info: Flexible hours with full training and a supportive work environment.
- Why this job: Be part of a dynamic team that values customer satisfaction and teamwork.
- Qualifications: Strong communication skills and previous customer service experience preferred.
The predicted salary is between 24.3 - 29.7 $ per hour.
Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Our global company includes our other reputable brands of Thrifty, Dollar, Ace and Flexicar. At Hertz we drive a ‘One Team’ culture which means at Hertz you will be exposed to all our different brands and be part of a global multibrand team. We put people first, drive change and strive to win together. If you share these values, then Hertz is the place for you to achieve your career goals.
To continue our success in the future of car rental, we’re looking for customer focused, high performing Customer Vehicle Representatives to join our exceptional team and grow your career!
About the Role:
- Create a positive customer experience by greeting and engaging our valued customers
- Complete rental and return transactions efficiently and accurately
- Sell Hertz rental options to our valued customers
- Ensure overall customer satisfaction by resolving issues
- Ensure all features of the vehicles are operational when returned by renting customer
- Detail vehicles to the Hertz standard
- Ferry vehicles as needed
About You:
- Excellent communication skills, a positive attitude and ability to engage in verbal interaction with customers
- Previous experience in customer service or sales; experience in rental industry preferred
- Flexibility of working hours (7-day shift work including weekends & public holidays may apply)
- A full and current AUS driver’s licence with the ability to drive automatic vehicles
About the Offer:
- Employee Benefits and a motivating company culture
- A competitive hourly rate & incentives
- Opportunities for career growth and development
- Full training and a company uniform
- A supportive team environment
This is a brilliant opportunity for an individual who is passionate about customer service and has the ability to work collaboratively as a team to achieve targets.
Customer Vehicle Representative in Melbourne employer: Hertz
Hertz is an exceptional employer that prioritises employee growth and development within a supportive and inclusive work culture. With a focus on wellbeing, sustainability, and a 'One Team' ethos, employees enjoy generous benefits such as a fully maintained company car, remote working options, and targeted charity partnerships, all while being part of a global brand that values innovation and customer satisfaction.
