At a Glance
- Tasks: Welcome and support patients, manage appointments, and handle invoicing.
- Company: Herston Private Imaging, a leading radiology practice in Brisbane.
- Benefits: Flexible hours, no weekend work, and a supportive team environment.
- Other info: Opportunity for career growth into an Administration Manager role.
- Why this job: Be the friendly face of healthcare and make a difference in patient experiences.
- Qualifications: Customer service experience and strong communication skills required.
The predicted salary is between 49500 - 60500 $ per year.
Herston Private Imaging is seeking a full-time or part-time Radiology Receptionist to join its expanding team. An Administration Manager role may be available to applicants with suitable experience. Herston Private Imaging is an independent, doctor led, diagnostic and procedural radiology practice situated in the heart of Brisbane's largest health precinct. We are focused on clinical excellence, exceptional patient care and connecting with our community. Conveniently located in Wren St Bowen Hills, Herston Private Imaging is walking distance to public transport and has onsite parking. The clinic proudly offers 3T magnetic resonance imaging (MRI), computed tomography (CT), ultrasound, echocardiograms, cone beam CT, OPG and fluoroscopy.
The role
- Welcome and support patients throughout their appointment
- Manage, triage and schedule patient appointments
- Answer phone calls and emails from patients and referrers
- Manage patient invoicing, accounts and routine administration processes
- Collaborate with staff to manage patient flow, daily operations and promote our services
- Contribute to shaping workflows, standards, patient and referrer experience
- No on-call or weekend work
About you
Radiology Receptionists are the face of the clinic, often being the first and last touch points for patients and referrers. The applicant is a genuine, welcoming and calm professional, who takes pride in helping people. You are an effective communicator who can adapt to both autonomous tasks and teamwork. The ideal applicant has:
- Exceptional can do, approachable and professional attitude
- Excellent written and verbal communication skills with ability to liaise effectively with patients, colleagues and referring practitioners
- Radiology or customer service experience
- Strong ability to prioritize, multitask and be flexible
- Confidence to learn and use new systems and technology
- Medicare, DVA, Work Cover and Private Health invoicing experience
- Familiarity with PACS and image transfers
- Full working rights in Australia required
Radiology Receptionist in Brisbane employer: Herston Private Imaging
Herston Private Imaging is an exceptional employer that prioritises clinical excellence and exceptional patient care within a supportive and collaborative work environment. Located in Brisbane's largest health precinct, the clinic offers convenient access to public transport and onsite parking, making it an ideal workplace for those seeking a fulfilling career in radiology. With opportunities for professional growth, including potential advancement to an Administration Manager role, employees are encouraged to develop their skills while contributing to a community-focused practice.
