Hermès Australia is seeking a Client Contact Centre professional to support our E‐Commerce team on a 6‐month fixed term. Based in our E‐Commerce Office, this on‐site role manages client inquiries across phone, email and digital channels and supports end‐to‐end online and phone orders with accuracy and courtesy.
You will resolve questions per company standards, escalate when needed, and work with Inventory, Finance and Store teams to ensure a seamless luxury client experience.
Luxury E-commerce Client Care Consultant in Sydney employer: Hermès
Hermès Australia is an exceptional employer that prioritises a family-oriented work culture, fostering diversity and inclusion within its team. As a Client Contact Consultant in the vibrant E-Commerce Office, you will enjoy a supportive environment that encourages personal and professional growth, while delivering outstanding service to clients. With a commitment to excellence and a focus on employee well-being, Hermès offers a unique opportunity to thrive in the luxury retail sector.
