At a Glance
- Tasks: Assist customers via email, chat, social media, and phone with product support.
- Company: Join Hermes Trading Pty Ltd, a leader in customer experience.
- Benefits: Flexible hours, competitive pay, and opportunities for growth.
- Other info: Friendly team environment focused on customer satisfaction.
- Why this job: Make a difference by helping customers solve their issues and enhance their experience.
- Qualifications: Strong communication skills and a knack for learning technical info quickly.
The predicted salary is between 63000 - 77000 $ per year.
Hermes Trading Pty Ltd is seeking a Customer Experience & Technical Support Specialist to assist Blahst customers across email, live chat, social media and phone.
You will help users apply products, diagnose issues and guide them through troubleshooting steps.
You will need a friendly, confident phone manner, patience with frustrated customers and the ability to learn technical information quickly.
The role emphasizes clear communication and thorough record-keeping while improving product
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Technical Support & Customer Experience Pro in Geelong employer: Hermes Trading Pty Ltd
At Hermes Trading Pty Ltd, we pride ourselves on fostering a supportive and dynamic work environment that prioritises employee growth and development. As a Technical Support & Customer Experience Pro, you'll enjoy comprehensive training, opportunities for career advancement, and a culture that values teamwork and innovation, all while being part of a vibrant community in a prime location. Join us to make a meaningful impact on our customers' experiences and be rewarded with competitive benefits and a collaborative atmosphere.
