Heritage Bank Limited is seeking a Monitoring and Alert Management professional to triage alerts and review potential suspicious activity across customer accounts. You will support investigations, apply PRM, Splunk, Salesforce, PROD, Hunter Prosper and Postilion tools, and escalate complex matters to management.
You will be part of a fast-paced team focusing on protecting members from scams while maintaining strong time management and communication skills.
Fraud Support Analyst – 24/7 Monitoring & Investigations in Brisbane employer: Heritage Bank Limited
Heritage Bank Limited, known for its commitment to putting people first, offers a supportive and inclusive work environment in Elizabeth. As a part-time Banking Customer Experience Specialist, you'll enjoy flexible hours, opportunities for professional growth, and the chance to make a real difference in customers' lives while being part of a collaborative team that values your contributions.
