At a Glance
- Tasks: Support people with disabilities in achieving sustainable employment and overcoming barriers.
- Company: Help is a social enterprise dedicated to empowering individuals with disabilities.
- Benefits: Enjoy salary sacrificing, flexible work-life balance, and professional development opportunities.
- Other info: Join a supportive team focused on inclusivity and personal growth.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Experience in employment services and strong communication skills are preferred.
The predicted salary is between 62100 - 75900 $ per year.
About Us
Help is a social enterprise assisting people with disability lead fulfilling and independent lives. Over the past 57 years, we’ve created an integrated network of services to provide people with disability the essentials, routine, and stretch they seek in life. Whether it’s employment, learning, community connection, or anything in between – we work step by step alongside every individual to achieve their goals.
What’s in it for you?
- Excellent salary sacrificing benefits! Package up to $15,900 of your annual salary tax free, and additional $2,560 for meal and entertainment expenses.
- An inclusive work environment that values both your personal and professional life, with a strong focus on flexibility to help you achieve a healthy work-life balance.
- Access specialist and accredited training, professional mentoring, and ongoing coaching.
- Benefit from opportunities for professional development and career advancement.
- Learn while you work with the opportunity to gain a Certificate IV in Community Services.
- Celebrate your milestones through our dedicated Service Award Program.
- Access free and confidential support through our Employee Assistance Program (EAP).
- A job where every day is different and you will positively contribute to the lives of people with disability.
About the opportunity
The Coach plays a vital role in delivering Help’s Employment Services Strategy, helping people with disability achieve and maintain sustainable, ongoing employment. This role supports participants through their full employment journey—building work readiness, addressing barriers, developing tailored plans that support their goals, and marketing participants to employers. The Coach also provides ongoing mentoring once participants commence work, offering guidance, practical assistance, and problem‑solving support to both participants and employers.
Your key responsibilities will include but are not limited to:
- Ensure each participants’ individual needs and aspirations for employment are at the centre of your focus.
- Effectively support a caseload of participants, by providing support, guidance, and direction.
- Achieve individual and team KPIs in line with the Inclusive Employment Australia Deed and Help Enterprises requirements.
- Deliver coaching and support to participants in line with the Help Service Delivery Model.
- Build rapport and trust with participants, developing tailored Action Plans based on strengths, goals, and support needs.
- Connect participants with internal and external training, qualifications, and support services to address vocational and non‑vocational needs.
- Monitor participant and placement progress, including 4, 12, 26, and 52‑week milestones, reporting risks promptly to relevant team members.
- Work collaboratively with Business Inclusion Specialists to engage with inclusive employers and identify tailored job opportunities.
- Create sustainable job opportunities and career paths for participants via relationships with local employers.
- Support employers with inclusive practices and work adjustments, fostering a disability‑confident workplace.
This is a Full-Time position based at: Miranda within the St George - Sutherland Region.
About you:
You care about people and want a job that makes a difference. We are seeking motivated and values driven individuals to join our Inclusive Employment Australia division as a Coach. Your care and dedication to each participant will be evident by the hard work you put in:
- Prior Employment Services experience will be highly regarded.
- Strong customer service and relationship building skills through reverse marketing activities, sales and cold calling.
- Demonstrated ability working towards targets and KPIs.
- Strong communication and interpersonal skills.
- Problem solving and conflict resolution.
- Strong administration and computer skills – ability to learn technical systems.
- Resilient in nature and ability to thrive in a continuously changing environment.
Applications close: Applications will be assessed as they are received.
Contact
To learn more about this opportunity please contact the Recruitment team on: As part of our recruitment and selection process, all successful candidates must have or be willing to undertake a range of checks including verification of working rights, Working with Children (Blue Card), NDIS Worker Screening (Yellow Card), professional reference checks and a national police check.
If you would like to learn more about working for us or what we do, we encourage you to visit www.help.org.au or follow us on LinkedIn.
Employment Coach in St George employer: Help
Help is an exceptional employer that prioritises the well-being and professional growth of its employees, offering a supportive and inclusive work environment in Miranda. With excellent salary sacrificing benefits, flexible work arrangements, and opportunities for ongoing training and career advancement, employees are empowered to make a meaningful impact in the lives of people with disabilities. Join us to be part of a dedicated team that celebrates individual milestones and fosters a culture of collaboration and respect.
