At a Glance
- Tasks: Coordinate rosters and support quality services for clients in a dynamic environment.
- Company: HelpAlong, a supportive NDIS provider focused on independence and dignity.
- Benefits: Flexible hours, ongoing training, and a supportive team culture.
- Other info: Enjoy office perks like onsite parking and regular coffee van visits.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in scheduling or administration is a plus; strong communication skills are essential.
The predicted salary is between 47250 - 57750 $ per year.
At HelpAlong, we support people to live with independence, dignity and choice. HelpAlong is seeking a casual Scheduling Officer to join our team in Strathpine. Reporting to the Operations Manager, you will play an important role in coordinating rosters and supporting the delivery of quality services to our clients.
As a Scheduling Officer, you’ll support operations by coordinating Disability Support Worker (DSW) rosters, ensuring client needs are met while balancing staff availability. You will work closely with the Service Delivery team and other departments to keep scheduling operations running smoothly.
What You'll Do:
- Coordinate day-to-day rostering across Supported Independent Living houses, and Community Access services
- Manage scheduling communications including phone, email and text messages
- Respond promptly to shift changes and cancellations in a professional manner
- Work with the wider corporate team to improve scheduling processes
Ideally, you will have:
- Previous experience in a scheduling, rostering or administrative role (desirable)
- Understanding of the NDIS framework and requirements
- Ability to learn new systems; experience with Brevity is an advantage
- Strong organisational, multitasking and communication skills, using your attention to detail to ensure accuracy
- Ability to manage competing demands and as part of a team
Why Join Us?
- Purpose & Impact– Be part of an organisation that supports people to live the life they choose, making a direct impact every day
- Supportive Team Culture– Work alongside experienced leaders and teams who are present, responsive and focused on your success
- Rewards & Recognition– We recognise our people through our Kudos Credit and Peer Recognition program
- Training & Capability Building– Access ongoing training through Care Gigs Academy and internal competency programs aligned to your role
- Office Perks– Located north of Brisbane with onsite parking, away from city traffic, plus a regular coffee van visit to keep you going
About Us HelpAlong is a registered NDIS provider supporting participants across South East Queensland. Our focus is on safe, consistent and well-maintained environments that support quality care. We invest in our systems, properties and people to ensure our homes are safe and fit for purpose. At HelpAlong, our people are central to what we do. We work as one team to support participants and each other.
Scheduling Officer in Strathpine employer: Help Along
HelpAlong is an exceptional employer that prioritises purpose and impact, allowing you to make a meaningful difference in the lives of individuals with disabilities. With a supportive team culture and ongoing training opportunities, you'll thrive in a collaborative environment while enjoying office perks like onsite parking and regular coffee van visits. Join us in Strathpine and be part of a dedicated team that values your contributions and fosters your professional growth.
