Heidi is hiring a commercially astute SMB Customer Success Manager. Based in Sydney, Melbourne, New York, or London, you'll lead the end-to-end lifecycle for SMB clinics and small healthcare organisations, serving as a trusted partner who supports deployment and expands Heidi's footprint.
You'll work with Implementation Specialists and Account Executives from pre-sales through to value realisation, balancing relationships with hands-on execution to drive measurable outcomes.
Strategic SMB Customer Success Manager — Remote in Sydney employer: Heidi
Heidi is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the rapidly evolving field of healthcare technology. Employees benefit from comprehensive growth opportunities, including professional development and exposure to cross-functional teams, all while contributing to meaningful projects that impact patient care. Located in a vibrant area, the company promotes a healthy work-life balance, making it an attractive place for those looking to make a difference in the industry.
