Heidi is seeking a content leader to own the Help Center end to end and shape all customer-facing information at a fast-growing healthtech startup. You will work with Product, Engineering, and Marketing to ensure accurate, multilingual content is in place before customers encounter it, and you will directly write and curate content to meet high standards.
You will design and implement scalable processes for content, focusing on AI-enabled support tools while maintaining a strong human reader
Head of Knowledge & Content for AI Healthcare in Sydney employer: Heidi
Heidi is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the rapidly evolving field of healthcare technology. Employees benefit from comprehensive growth opportunities, including professional development and exposure to cross-functional teams, all while contributing to meaningful projects that impact patient care. Located in a vibrant area, the company promotes a healthy work-life balance, making it an attractive place for those looking to make a difference in the industry.