Heidi seeks a strategic Enterprise Customer Success Manager to lead end‐to‐end lifecycle for large hospital systems and health networks. Based in Melbourne, you will own 3–6 enterprise accounts (250+ users each), guiding deployment strategy and driving measurable clinical and operational outcomes while expanding Heidi's footprint across multi‐site organisations.
This senior role collaborates with Implementation Specialists and Account Executives from pre‐sales to value realization, balancing
Senior Enterprise CSM – Healthcare AI Platform in Melbourne employer: Heidi
Heidi is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the rapidly evolving field of healthcare technology. Employees benefit from comprehensive growth opportunities, including professional development and exposure to cross-functional teams, all while contributing to meaningful projects that impact patient care. Located in a vibrant area, the company promotes a healthy work-life balance, making it an attractive place for those looking to make a difference in the industry.