Head of Global Customer Support & Experience in Melbourne

Head of Global Customer Support & Experience in Melbourne

Melbourne Full-Time 135000 - 165000 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Lead and innovate customer support strategies while building a top-notch team.
  • Company: A leading medical AI company based in Melbourne, Australia.
  • Benefits: Flexible hybrid work, wellness perks, and personal development opportunities.
  • Other info: Join a dynamic team focused on growth and innovation.
  • Why this job: Make a real difference in customer experience within the exciting AI sector.
  • Qualifications: Proven success in customer support and cross-functional collaboration.

The predicted salary is between 135000 - 165000 $ per year.

A leading medical AI company is seeking a Head of Customer Support in Melbourne, Australia.

This role involves developing strategies to scale support functions and building a high-performing team.

Candidates should have a proven track record of success in support roles and experience working cross-functionally.

The position offers a flexible hybrid work environment and various perks to promote well-being and personal development.

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Head of Global Customer Support & Experience in Melbourne employer: Heidi Health

Heidi Health is an exceptional employer that prioritises meaningful work and employee well-being, offering a dynamic startup environment where your contributions directly enhance patient care. With a strong focus on professional growth, employees benefit from generous learning budgets, wellness allowances, and flexible work arrangements, all while collaborating with a passionate team dedicated to transforming healthcare. Join us in making a real-world impact, where your efforts are valued and recognised in a culture that champions innovation and resilience.

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Contact Details:

Heidi Health Recruitment Team

We think you need these skills to ace Head of Global Customer Support & Experience in Melbourne

Strategic Development
Team Building
Customer Support Expertise
Cross-Functional Collaboration
Performance Management
Leadership Skills
Problem-Solving Skills