Heidi Health Corp. is seeking a commercially astute SMB Customer Success Manager to own the end-to-end lifecycle for SMB healthcare clients.
Based in Sydney, Melbourne, New York, or London, you will manage clinics and small practices, guiding deployment, outcomes, and expansion while collaborating with Implementation Specialists and Account Executives. You'll build trusted relationships with owners and admins, drive rollout plans, and help translate data into actionable improvements, shaping
SMB Customer Success Manager — AI Health, Equity in Sydney employer: Heidi Health Corp.
At Heidi, we are not just building AI solutions; we are revolutionising healthcare with a mission that resonates deeply with our team. Our culture prioritises real-world impact, offering generous benefits like a $1,000 annual learning budget, extensive parental leave, and a focus on mental health, all while empowering you to shape the future of healthcare alongside passionate colleagues. Join us in a dynamic environment where your contributions directly enhance clinician-patient connections and where your growth is as important as our mission.
