Heidi Health is building the future of healthcare with an AI Care Partner that clinicians rely on daily. We're seeking a Support Engineer to diagnose, resolve, and prevent complex issues in our AI-powered clinical product.
You'll own customer issues end-to-end, communicate clearly with users, and collaborate with engineering and product teams to improve reliability and scale in high-stakes environments. This is a hands-on role in a fast-paced startup.
AI Healthcare Support Engineer — Scale Clinician Care in Melbourne employer: Heidi Health Corp.
At Heidi, we are not just building AI solutions; we are revolutionising healthcare with a mission that resonates deeply with our team. Our culture prioritises real-world impact, offering generous benefits like a $1,000 annual learning budget, extensive parental leave, and a focus on mental health, all while empowering you to shape the future of healthcare alongside passionate colleagues. Join us in a dynamic environment where your contributions directly enhance clinician-patient connections and where your growth is as important as our mission.
