AI Healthcare Support Engineer

AI Healthcare Support Engineer

Full-Time 135000 - 165000 $ / year (est.) On-site
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At a Glance

  • Tasks: Diagnose and resolve complex issues in our AI healthcare product while supporting clinicians.
  • Company: Heidi Health, a forward-thinking startup revolutionising healthcare with AI.
  • Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
  • Other info: Fast-paced environment with a chance to grow your career in a meaningful way.
  • Why this job: Join us to make a real difference in healthcare using cutting-edge AI technology.
  • Qualifications: Strong problem-solving skills and a passion for technology in healthcare.

The predicted salary is between 135000 - 165000 $ per year.

Heidi Health is building the future of healthcare with an AI Care Partner that clinicians rely on daily.

We’re seeking a Support Engineer to diagnose, resolve, and prevent complex issues in our AI-powered clinical product.

You’ll own customer issues end-to-end, communicate clearly with users, and collaborate with engineering and product teams to improve reliability and scale in high-stakes environments.

This is a hands-on role in a fast-paced startup.

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AI Healthcare Support Engineer employer: Heidi Health Corp.

At Heidi, we are not just building AI solutions; we are revolutionising healthcare with a mission that resonates deeply with our team. Our culture prioritises real-world impact, offering generous benefits like a $1,000 annual learning budget, extensive parental leave, and a focus on mental health, all while empowering you to shape the future of healthcare alongside passionate colleagues. Join us in a dynamic environment where your contributions directly enhance clinician-patient connections and where your growth is as important as our mission.

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Contact Details:

Heidi Health Corp. Recruitment Team

We think you need these skills to ace AI Healthcare Support Engineer

Problem Diagnosis
Issue Resolution
Customer Communication
Collaboration with Engineering Teams
Product Improvement
Reliability Engineering
Scalability Solutions