Heavy Automatics & Hydraulics is a reputable leader in the heavy vehicle automotive industry.
Due to continued and sustainable growth, we are currently seeking a customer-oriented full-time Service Administratorto join our team in Prestons, Sydney.
If you possess excellent communication skills, and thrive in a fast-paced environment, this is an exciting opportunity to further develop your career.
About the company
Heavy Automaticsis Australia's largest independent Allison Transmission Distributor with five branches across Australia, the Heavy Automatics Groupwas established in 1990 & comprises of HA Parts, Heavy Automatics & Heavy Hydraulics.
Allison Transmission is the world's largest manufacturer of fully automatic transmissions for medium and heavy-duty commercial vehicles and is a leader in hybrid-propulsion systems for city buses.
As a privately owned company, Heavy Automatics places a strong emphasis on employee training, ongoing support, and skills development. The company is committed to helping every employee reach their full potential by providing opportunities for continuous learning, professional growth, and career advancement.
Heavy Automatics is a fast-paced growing business & its success is attributable to the company's focus on outstanding customer service, innovation, dedication, and its knowledgeable people.
About the role
- Provide the first point of contact for the Branch in a warm and friendly customer focused manner.
- Manage the service administration process from scheduling a service call through to processing of customer invoicing.
- Liaise with customers, team members and mechanics.
- Various associated administration & customer service duties.
- Accounts duties including entering/reconciling accounts, chasing debtors and maintaining records.
- Helping to drive the high quality of financial management required for the high performing branch. (Knowledge of SYBIZ software an advantage)
- Parts sales to customers
- Assist other areas of the business when required.
Full time, permanent position
About you:
- Previous experience in a similar role
- Professional, friendly and able to build rapport with our customers
- Administration and accounting experience
- Exceptional communication skills, both verbal and written
- Highly motivated and well-organised, with superior administration and problem-solving skills
- Ability to work within a team and independently
- Basic mechanical knowledge
The Package
On the job training will be provided to the successful candidate and remuneration will be negotiated based on your experience.
Only people with the right to work in Australia may apply for this position.
Service Administrator in Sydney employer: Heavy Automatics
Heavy Automatics is an exceptional employer, offering a supportive work culture that prioritises employee training and development. Located in Prestons, our modern workshops provide a clean and safe environment for hydraulic technicians and fitters to thrive, with competitive pay and a lifestyle-friendly roster that allows for work-life balance. Join us to be part of a dedicated team where your skills can grow and contribute to our commitment to outstanding customer service and innovation.
