At a Glance
- Tasks: Join the BugCare Team to ensure heart monitors are packed and sent out on time.
- Company: HeartBug, Australia's friendliest heart monitoring service with a relaxed office vibe.
- Benefits: Full-time role with a supportive team and opportunities for growth.
- Other info: Enjoy a dynamic workplace where teamwork and excellence are valued.
- Why this job: Make a real difference in patients' lives while working in a fun environment.
- Qualifications: Organised, reliable, and a caring attitude towards customers and colleagues.
HeartBug is the friendliest heart monitoring service in Australia! We are growing fast and constantly expanding, so there are many opportunities for the future. We really care about providing the very best service to our customers – clinics, hospitals, doctors, cardiologists and patients. We are enthusiastic and highly motivated. We have a friendly, easy-going and relaxed office, where we don't take ourselves too seriously and enjoy ourselves while delivering excellent service both internally and externally.
About You – Service from the Heart
- You are a bright, intelligent, mature, friendly and dynamic person who is punctual and reliable.
- You have to be organised with good attention to detail, able to multi-task and prioritise.
- You need to be a team player, people person, motivated and committed.
- You have to take pride and care enough to do an excellent job.
- If you are a quick learner, can take direction well and sometimes constructive criticism, then come join a team of likeminded people who just want to get the job done fast and in a fun and relaxed environment.
About the Position - Customer Delight
We operate a national heart monitoring service and send our HeartBug monitors all around Australia. The BugCare Team is responsible for ensuring that all our heart monitors are perfectly packed, sent out on time and cleaned and refurbished when returned back from patients. The workflow can be repetitive but you still have to work fast and meet the deadlines. All patient consumables (e.g., electrode stickers and fly leads) and packaging (e.g., boxes, stickers and labels) have to be replenished daily, so you have to be physically able to lift and move boxes.
The BugCare Team also looks after the office which includes daily rubbish removal and tidying. The main X-factor we are looking for is caring - do you care about our clinics and patients? Do you care enough to assemble the monitors perfectly? To send orders out same day? To do a perfect job? Our patients have heart problems and we want to give them the very best experience possible. This is a key role which goes directly to our mission - making healthcare friendlier - so we are keen to find the right person.
This is a full-time in-office role based in Hillsdale and the hours are Monday-Friday, 8am to 5pm.
Customer Orders Assistant in Sydney employer: HeartBug
HeartBug offers a friendly and supportive work environment where employees are valued for their contributions to patient care. The company emphasizes teamwork, kindness, and attention to detail, making it an attractive place for those who want to make a real difference in healthcare. With opportunities for growth and a relaxed office atmosphere, HeartBug is dedicated to providing the best service to its customers.
