At a Glance
- Tasks: Support clients with hearing needs and manage administrative tasks.
- Company: Hearing Australia, a leader in the hearing industry.
- Benefits: Attractive salary, superannuation, paid parental leave, and employee discounts.
- Other info: Join a supportive team dedicated to empowering clients from diverse backgrounds.
- Why this job: Make a real difference in people's lives while building a rewarding career.
- Qualifications: Proactive problem solver with strong computer skills and a positive attitude.
The predicted salary is between 47250 - 57750 $ per year.
Hearing Australia is a trusted leader in the hearing industry. Working across the country, we support and empower people by providing hearing health when and where they need it.
Your opportunity:
- As a Client Service Specialist, you’ll support and empower clients of all backgrounds.
- You’ll greet clients, attend to all counter and telephone enquiries.
- You’ll cover reception and undertake general administration duties including booking client appointments, processing claims, data entry and monthly reports.
- You’ll liaise extensively with our clients comprising of children and adults, some with complex needs, as well as clients with multicultural & Aboriginal and Torres Strait Islander backgrounds.
- You’ll perform minor hearing aid repairs, Bluetooth pairing and device troubleshooting.
- You’ll assist Clinicians with the provision of clinical services by proactively identifying client needs, offering professional advice and demonstrating the use of hearing aids.
What you’ll bring:
- Experience as a proactive problem solver with a desire to accept responsibility and take ownership of your work.
- Approach each day and task with a positive attitude and growth mindset.
- Intermediate/advanced level computer literacy and some exposure or working knowledge of mobile technology (both Apple and or android applications).
- A desire to work within an organisation that contributes to the greater good and provides genuinely rewarding work, making a difference to the lives of our clients and their families.
- Drivers license and own reliable vehicle.
Why Hearing Australia?
- Our vision is to deliver the best hearing solutions for anyone, anytime, anywhere.
- You’ll support and empower clients of all backgrounds.
- As our industry evolves, we’re committed to learning and improving what we do and how we do it and building an organisation where everyone can thrive.
You’ll also enjoy a range of benefits, including:
- Attractive salary package includes a generous 15.4% superannuation.
- Paid parental leave.
- Attractive employee benefits (salary sacrifice superannuation, HCF private health cover discount, well-being programs, salary packaging, discounts across an exciting range of retailers).
Client Service Specialist – Dee Why in Sydney employer: Hearing Australia
Hearing Australia is an exceptional employer, dedicated to improving the lives of Australians through hearing health. With a strong focus on community engagement and a supportive work culture, employees enjoy flexible work arrangements, attractive benefits, and opportunities for professional growth. Join us in making a meaningful impact while working alongside passionate colleagues in a dynamic environment based in Macquarie Park.
