At a Glance
- Tasks: Lead front-of-house operations and create engaging social media content.
- Company: Join the award-winning Yard Gym Kew, a premium fitness brand.
- Benefits: Enjoy complimentary membership, wellness access, and growth opportunities.
- Other info: Flexible hours with a supportive, high-performing team.
- Why this job: Be at the heart of member experience in a vibrant fitness community.
- Qualifications: Strong communication skills and a passion for health and fitness.
The predicted salary is between 2025 - 2475 $ per month.
The Yard Gym Kew is looking for an organised, energetic, and people‑focused Front of House Coordinator to lead the member experience at our premium boutique studio. This role suits someone who thrives in a fast‑paced environment, loves connecting with people, and takes pride in delivering exceptional service, strong sales performance, and on‑brand content.
Key Responsibilities
- Front of House Operations
- Welcome members with a warm, professional presence
- Manage check‑ins, opening procedures, and smooth session flow
- Conduct gym tours and handovers to the coaching team
- Oversee Crèche operations for the 9:30am class
- Maintain a clean, organised, premium‑standard environment
- Social Media & Content Creation
- Capture authentic moments on the gym floor - members, coaches, energy
- Confidently shoot group training and behind‑the‑scenes content
- Edit using CapCut, InShot, or Adobe Premiere Pro
- Write engaging captions and respond to messages/comments
- Stay across trends and create fast‑turnaround content when opportunities arise
- Manage lead calls, follow‑ups, and trial conversions
- Maintain CRM accuracy and oversee the full customer journey
- Handle membership and account enquiries
- Update dashboards and support daily communication with the coaching team
- Client Experience & Wellness Facilities
- Deliver exceptional customer service and support
- Address feedback with professionalism and care
- Manage enquiries and bookings for saunas and recovery areas
- Ensure all wellness spaces are maintained to a high standard
Who You Are
- A confident communicator with a friendly, polished presence
- Highly organised, reliable, and proactive
- Passionate about health, fitness, and creating exceptional experiences
- Comfortable with admin, systems (Mindbody, Microsoft Office, Canva), and multitasking
- Skilled in video filming, photography, and editing
- Strong understanding of social media platforms and engagement drivers
- Confident with face‑to‑face sales and relationship building
- Previous customer service or FOH experience (fitness preferred)
Availability
- Mon–Fri 5:30am–11:00am
- Sat 6:30am–10:30am
Why Join The Yard
- A meaningful role at the heart of our member experience
- A supportive, high‑performing team that values growth and professionalism
- Opportunities for development and long‑term progression
- Complimentary membership and access to recovery/wellness spaces
If you’re ready to bring energy, organization, creativity, and genuine connection to a role that matters, we’d love to hear from you.
Strength & Conditioning Coach in Melbourne employer: Healthy People
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