Senior Workplace Complaints & Resolution Lead (Hybrid) in St Leonards

Senior Workplace Complaints & Resolution Lead (Hybrid) in St Leonards

St Leonards Full-Time 81000 - 99000 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Manage workplace complaints and resolution processes with a focus on fairness and professionalism.
  • Company: HealthShare NSW, committed to a restorative justice approach in workplace relations.
  • Benefits: Hybrid work model, supportive team environment, and opportunities for professional growth.
  • Other info: Join a dynamic team dedicated to improving workplace culture and compliance.
  • Why this job: Make a real difference by fostering respectful workplace relationships and resolving conflicts effectively.
  • Qualifications: Experience in mediation, facilitated resolution, and understanding of NSW Health policies.

The predicted salary is between 81000 - 99000 $ per year.

Health Share NSW is seeking a Senior Workplace Complaints Officer to manage a diverse portfolio of workplace complaints, resolution processes and investigations across Health Share NSW.

The role ensures fairness, professionalism and compliance with NSW Health policies and frameworks.

We value a restorative justice approach, prioritising early resolution, respectful engagement and rebuilding workplace relationships, with experience in mediation, facilitated resolution and ADR welcomed.

Senior Workplace Complaints & Resolution Lead (Hybrid) in St Leonards employer: HealthShare NSW

HealthShare NSW is an exceptional employer that prioritises diversity and inclusion, creating a supportive environment for Aboriginal and Torres Strait Islander people. With generous benefits such as flexible working arrangements, extensive career development opportunities, and a commitment to community impact, employees can thrive both personally and professionally while making a meaningful difference in the lives of others.

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Contact Details:

HealthShare NSW Recruitment Team

We think you need these skills to ace Senior Workplace Complaints & Resolution Lead (Hybrid) in St Leonards

Workplace Complaints Management
Resolution Processes
Investigative Skills
Fairness and Professionalism
Compliance with NSW Health Policies
Restorative Justice Approach
Early Resolution Techniques