At a Glance
- Tasks: Manage key client accounts and deliver tailored solutions with a focus on relationship-building.
- Company: Join a fast-growing rehab provider with a dynamic team culture.
- Benefits: Earn up to A$130,000 plus super, with flexibility for remote work and regular team events.
- Other info: Opportunity to work with a young, vibrant team across NSW and ACT.
- Why this job: Be the go-to person for clients and make a real impact in their rehabilitation journey.
- Qualifications: 3+ years in relationship management; strong communication and problem-solving skills required.
The predicted salary is between 110000 - 130000 $ per year.
A growing rehab provider is on the lookout for an experienced Client Relationship Manager to take the reins of their key accounts. If you're driven by strong partnerships, smart solutions, and no fluff – this one’s worth a look.
What are the perks?
- Salary up to A$130,000 + super (depending on experience)
- Laptop + mobile provided
- Flexibility: 3 days WFH / 2 days in the office
- Regular team events – every quarter
- Work with a young, fast-growing team across NSW and the ACT
About the role
This is a role that’s equal parts people and process. You’ll manage a portfolio of key customers, working closely with internal rehab teams to keep things running smoothly.
- Be the go-to for your assigned accounts – responsive, reliable, relationship-focused
- Tailor support and solutions to suit each client's needs
- Spot the opportunities to offer more – upsell, cross-sell, think outside the box
- Work with internal teams (rehab consultants, OTs, EPs, counsellors) to deliver services without the hiccups
- Listen to client feedback and use it – improve services, lift satisfaction, strengthen partnerships
- Keep records tidy and useful – CRM, reporting, documentation
- Help shape client retention strategies that actually work
What you'll need:
- At least 3 years in a relationship management or account management role
- Bonus points for experience in occupational rehab or allied health
- Solid communication – written, spoken, and everything in between
- A knack for building long‑term, meaningful client relationships
- Confident with CRMs and comfortable analysing client data
- A practical, problem‑solving mindset with a service‑first attitude
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Health Care Provider
Industries: Health and Human Services
Keen to chat more about the role? Apply now or reach out to Jordan Casey (jordan.c@healthiipeople.com.au) to find out if this could be the right next step!
Client Relationship Manager in Strathfield employer: Healthii People Australia
Healthii People, in partnership with Grace Children's Therapy, offers a supportive and dynamic work environment in Castle Hill, where you can thrive as a Paediatric General Psychologist. With a strong emphasis on professional development and a flexible 4-day work week, we prioritise a child-centred, family-focused approach that fosters collaboration among families, schools, and health professionals. Join us to make a meaningful impact in the lives of children while enjoying a balanced work-life culture.
