At a Glance
- Tasks: Be the friendly face of our clinic, managing front desk operations and supporting our healthcare team.
- Company: Join a passionate team at Healthia HUB Townsville, part of a leading allied health organisation.
- Benefits: Enjoy up to 30% off services, discounted gym memberships, and career development opportunities.
- Other info: Part-time role with a minimum of 26 hours per week in a supportive, community-focused setting.
- Why this job: Make a real difference in patient care while growing your skills in a dynamic environment.
- Qualifications: Experience in medical reception is a plus, but a positive attitude is what we value most.
The predicted salary is between 39600 - 48400 $ per year.
Join Our Team as Our Receptionist at Healthia HUB Townsville. Are you a customer-focused professional ready to take your career to the next level in a dynamic healthcare team? Healthia Hub Townsville is seeking an experienced and passionate Receptionist to become an integral part of our multi-disciplinary team!
What’s In It For You
- Enjoy Healthia Group Employee Discounts – up to 30% off services and products, including podiatry, Pilates, strength classes, physiotherapy and footwear.
- Access discounted memberships through Fitness Passport for you and your family.
- Access career development pathways, leadership training and professional development opportunities through Healthia's extensive network.
- Work alongside a passionate team that genuinely cares about your success.
- Join a modern clinic committed to delivering exceptional patient care.
The Opportunity
We’re on the lookout for our next admin superstar - someone organised, reliable, and passionate about delivering excellent care alongside our welcoming multi-disciplinary team. This role will be on a part-time basis (minimum 26 hours per week), where the successful applicant will act as an information resource and ambassador to our patients, the general public, practitioners and team members.
As the first point of contact for our clients, you will:
- Greet clients warmly and manage front desk operations.
- Schedule appointments and handle phone and email enquiries.
- Process payments and manage health fund claims via HICAPS.
- Maintain accurate client records and ensure confidentiality.
- Collaborate with our multidisciplinary team to keep clinic operations running smoothly.
What We're Looking For
Ideally, you’ll have allied health or medical reception experience, but a positive attitude is most important. We’re looking for someone who enjoys a fast-paced team environment and is confident meeting deadlines and contributing to team goals.
You’ll have excellent written and verbal communication skills, a team-first “can do” attitude, and a passion for excellent customer service. You’ll also be able to multitask, work under pressure, maintain strong attention to detail, use Microsoft Suite confidently, and contribute positively to a collaborative team environment.
About Us
North Queensland Physiotherapy Centre and My FootDr Townsville are coming together to create a collaborative multidisciplinary healthcare hub, bringing physiotherapy, podiatry and allied health services together under one roof to better support the local community of the southern highlands.
As part of the Healthia group, one of Australia's leading allied health organisations, our team benefits from the support of a national network while maintaining the welcoming, community-focused culture that our clinics are known for. We are passionate about delivering exceptional patient care and creating a positive experience for every person who walks through our doors.
Receptionist employer: Healthia
Life Physio + Rehab is an exceptional employer located in Caloundra, offering a supportive and collaborative work environment that prioritises professional growth and development. With access to ongoing training, state-of-the-art facilities, and generous employee discounts, our team members are empowered to deliver outstanding patient care while enjoying a fulfilling career. Join us to be part of a dynamic team dedicated to making a meaningful impact in the community and advancing your skills in a thriving clinic.
