At a Glance
- Tasks: Lead quality improvements and ensure compliance in aged care homes.
- Company: Aged care provider focused on personalised resident care in Mackay.
- Benefits: Competitive salary, relocation assistance, and flexible working hours.
- Other info: Opportunity for career growth and direct engagement with leadership.
- Why this job: Make a real impact on residents' lives and enhance care quality.
- Qualifications: Registered Nurse with experience in aged care and quality management.
The predicted salary is between 135000 - 135000 $ per year.
- QLD - Mackay
- Work Type
- Permanent
- Listed
- About Our Client
Our client provides residential aged care in Mackay, with a focus on personalised care, resident choice and wellbeing.
Their homes offer welcoming environments where older people can maintain connections and receive care that responds to their individual needs.
Healthcare Australia is recruiting a full-time Quality Manager to strengthen clinical governance, quality improvement and compliance across two residential aged care homes.
About the Role
Reporting to the CEO and Operations Manager, you will work alongside clinical and operational leaders to turn audit findings, clinical data and resident feedback into practical improvements.
This is an opportunity to influence care across both homes, coach teams and strengthen the systems that support safe, person-centred care.
Preparing for upcoming accreditation will be a key priority, alongside embedding improvements that last beyond the assessment process.
Your responsibilities will include
- Strengthening clinical governance and monitoring quality and compliance across both homes.
- Coordinating accreditation preparation, audit evidence and corrective action plans.
- Conducting clinical audits covering medication management, infection prevention, care planning, falls and wound management.
- Analysing clinical indicators and quality data to identify risks and improvement priorities.
- Supporting incident investigations, SIRS processes, root cause analysis and risk mitigation.
- Turning complaints and resident feedback into measurable service improvements.
- Reviewing policies and procedures and helping teams apply them consistently.
- Coaching staff in clinical governance, quality improvement and compliance.
- Preparing clear quality and risk reports for executive leadership, governance committees and the Board.
About You
You are a Registered Nurse who can identify where care systems need to improve and work constructively with others to make those improvements happen.
You combine clinical judgement with strong analytical skills and a practical approach to supporting staff.
- Current AHPRA registration as a Registered Nurse.
- At least three years’ experience in aged care, healthcare quality, clinical governance or compliance.
- Knowledge of the Aged Care Quality Standards and relevant aged care legislation.
- Experience in clinical auditing, quality improvement, accreditation preparation and compliance monitoring.
- Strong understanding of clinical risk management and incident investigation.
- Strong communication, reporting and problem-solving skills.
- Proficiency with quality management systems and digital reporting tools.
- A current National Police Check.
Desirable experience and qualifications
Qualifications in quality management, clinical governance or health management; Lead Auditor qualifications; training in root cause analysis or human factors; and experience with residential aged care accreditation, SIRS and restrictive practices.
This opportunity may suit an experienced Quality Manager, Clinical Quality Advisor or Clinical Governance professional with the required nursing registration and experience.
- What’s on Offer
- Full-time employment in Mackay.
- A remuneration package discussed confidentially, plus superannuation and salary packaging.
- Relocation assistance and accommodation available.
- Direct engagement with the CEO and Operations Manager.
- Scope to influence quality systems and resident outcomes across two homes.
- An opportunity to build on your clinical expertise through quality improvement, governance and staff education.
Sounds like the role for you?
Earn $135k + super + salary packaging. Lead resident-centred care on the Sunshine Coast, with Monday-Friday flexible working hours.
Empower children and young people living in out-of-home care, fostering growth and resilience as they navigate their unique paths to a brighter future
Ready to take your aged care leadership experience beyond one facility? Make a difference across multiple communities on a permanent basis
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Quality Manager – Residential Aged Care employer: Healthcare Australia
At HCA, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values diversity and employee well-being. Our comprehensive benefits package includes unique perks like Birthday Leave, health insurance discounts, and access to mental health support, ensuring our team members feel valued and empowered. With opportunities for professional growth through study support and a commitment to maintaining high standards in asset management, you'll find a rewarding career path in a dynamic healthcare environment.
