At a Glance
- Tasks: Manage client relationships and ensure top-notch service delivery in homecare.
- Company: Healthcare Australia, a leader in providing quality homecare services.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Join a supportive environment focused on delivering high-quality care.
- Why this job: Make a real difference in people's lives while leading a passionate team.
- Qualifications: Experience in customer service and strong communication skills required.
The predicted salary is between 75600 - 92400 $ per year.
Healthcare Australia is seeking a Care Manager to join Homecare My Way in Melbourne.
You will manage client relationships, ensure service delivery quality, and collaborate with teams to uphold compliance and strong client experiences.
Located in Melbourne, you will report to the Operations Manager and drive excellent customer service across the program.
The role emphasizes care planning, KPI achievement, documentation accuracy, and funding compliance, with a focus on delivering high-quality,
Senior Homecare Customer Experience Manager in Melbourne employer: Healthcare Australia
At HCA, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values diversity and employee well-being. Our comprehensive benefits package includes unique perks like Birthday Leave, health insurance discounts, and access to mental health support, ensuring our team members feel valued and empowered. With opportunities for professional growth through study support and a commitment to maintaining high standards in asset management, you'll find a rewarding career path in a dynamic healthcare environment.
