At a Glance
- Tasks: Join our team to provide top-notch customer service and manage specimens for patient care.
- Company: Statewide Clinical Support Services, dedicated to improving health across South Australia.
- Benefits: Flexible salary packaging, paid leave, health benefits, and employee support programs.
- Other info: Diverse and inclusive workplace with opportunities for personal and professional growth.
- Why this job: Make a real difference in patient care while gaining valuable experience in healthcare.
- Qualifications: Customer service skills and experience in specimen collection or laboratories preferred.
The predicted salary is between 63695 - 63695 $ per year.
Join our Pre Analytical Services team as an Operational Services Officer and help make a meaningful difference to patient care. You’ll provide friendly, high quality customer service while supporting phlebotomy, specimen collection, administration and the accurate management of samples for testing. From preparing, storing and transporting specimens to updating laboratory systems and responding to enquiries, you’ll help ensure quality samples reach the right place at the right time to support timely diagnosis and treatment. With hands on training and support, you’ll build your skills while working closely with a collaborative, multidisciplinary team.
To thrive as an Operational Services Officer, you’ll bring a strong customer focus, attention to detail and a commitment to quality patient care. You will have:
- Experience in hospital or pathology specimen collection or laboratories
- Excellent customer service, communication and teamwork skills
- Accurate computer skills, including Laboratory Information Systems
- Knowledge of NATA, confidentiality, infection control and work health and safety
Statewide Clinical Support Services (SCSS) is a unique public healthcare organisation that serves health consumers and provides specialist clinical services to the health system in South Australia. SCSS encompasses BreastScreen SA, SA Dental, SA Medical Imaging, SA Pathology, and SA Pharmacy. Come and work with us to improve the health and well-being of South Australians, across all age groups and at any time of their life or health need.
What we offer:
- Enjoy flexible salary packaging options, including up to $9,010 each FBT year for living expenses (such as mortgage, rent, utilities and groceries) plus an additional $2,650 for meal and entertainment expenses.
- Enjoy paid recreation leave for essential rejuvenation, with leave loading applied.
- Access to Fitness Passport, a discounted workplace health and fitness program for you and your family, plus an annual voluntary flu vaccination to support your wellbeing.
- Confidential counselling and support services for you and your family via our Employee Assistance Program.
Diversity and inclusion: Statewide supports and fosters a culture in which employees feel they belong and feel safe at work. The culture aims to encourage all people to use their talents and to be valued and rewarded for their contributions. Aboriginal and Torres Strait Islander applicants are encouraged to apply.
Appointment will be subject to a satisfactory Criminal History Check and compliant Immunisation screening as indicated in the role description. SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.
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