At a Glance
- Tasks: Manage clinic operations and support therapists in delivering quality patient care.
- Company: Health First Gladstone, a growing healthcare service with a family-like culture.
- Benefits: Ongoing training, professional development, and a rewarding role in patient care.
- Other info: Exciting growth opportunities in a supportive and dynamic environment.
- Why this job: Join a diverse team and make a real difference in patients' health journeys.
- Qualifications: Experience in administration or reception, strong organisational skills, and a valid driver's license.
The predicted salary is between 67500 - 82500 $ per year.
Full Time opportunity available (38h/week). Must be available from 8am - 6pm (Average 7.6 hours per day).
About the role:
Reporting to the National Admin Manager, you will be responsible for delivering administrative services and products at Health First Gladstone. As a valued Practice Manager employee, you will deliver quality customer service aligning your values with our company mission and growth strategies, as we provide high quality, client-focused allied health outcomes across broad sectors of the community. You will maintain our current systems, processes, procedures and schedules in a timely manner and support us to continually improve as you work alongside our Clinic therapists. As an individual and team player, you will meet goals for yourself and the Clinic as they commit to caring for our patients and clients.
What’s in it for you?
- An exciting opportunity to grow as part of an expanding health care service.
- Culturally diverse team who we consider family.
- Ongoing learning and professional development.
- We have wonderful patients and clients.
- Rewarding role - Make part of our patients' journey back to better health!
- Full training and ongoing support!
Responsibilities include:
- Support to our Admin and Therapist team.
- Maintaining up to date diary of therapists and opening hours.
- Efficient coordination of clinic communications (emails/letters etc).
- Maintain general tidiness of clinic and treatment rooms.
- Undertake fee collection, process all facilities of payments - Cash, EFTPOS, HICAPS, cheques, and issue receipts.
- Promote in house services and products to potential clients/customers.
- Maintain correct and up to date client records.
- A high degree of customer service is provided for all calls. All message details are taken accurately and ensure that they are followed up accordingly.
What you will bring to the role:
- Administration certification or years of experience in a similar role (reception/medical).
- Team or people management capabilities and willingness to learn.
- Proven experience working with systems, processes and scheduling.
- Flexibility and adaptability to changing workloads.
- High degree of accountability and attention to detail.
- Strong organisational and time management skills.
- Understanding of the rights of people with a disability.
- Current Valid Driver's License.
Practice Manager / Clinical Administrator employer: Health First Group
Health First Group is an exceptional employer that prioritises the growth and development of its employees, offering a competitive salary and a comprehensive benefits package. With a strong focus on professional learning, mentoring, and a supportive work culture, you will thrive in a diverse environment while making a meaningful impact in the Goulburn community. Join us to enjoy career pathways, networking opportunities, and the chance to be more than just a number in your career journey.
